At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional...Continuing role within UNSW IT as AEM Technical LeadExcellent salary package including generous superannuationLocation: UNSW Kensington Campus (Hybrid Working Opportunities)About UNSW:UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you're in the right place.The AEM Technical Lead – Digital Solutions position is responsible for building, managing, and supporting core University websites on the Adobe suite (AEM in particular), Drupal and any other future technology. This team enables and facilitates the building of content, marketing, websites, analytics, UI/UX/CX, ownership and delivery of which will be distributed across UNSW university. This role will demonstrate solution development best practice including using contemporary applications and development methodologies such as Agile software development. The Tech Lead will leverage the capabilities of software platforms and develop custom solutions for a wide variety of customers across UNSW. This role will work collaboratively with Developers to provide, support and guide tasks to deliver team objectives. The AEM Tech Lead reports to the Head of Digital Solutions and has no direct reports. They will provide guidance and quality assurance to AEM developers and business stakeholders.Specific accountabilities for this role include:Design, build, implement and configure complex IT solutions on multiple solutions platforms in a specialised environment. This may include front and backend web application platforms, cloud-based infrastructure platforms (e.g., AWS, Google Cloud, Azure), server operating system admin, database operations, cloud microservices, network architecture, authentication, and cyber security.Manage and support the end-to-end delivery of solutions i.e. test complex solutions implemented on the platforms, work with Testing and Analysis colleagues to provide solutions to problems etc.Write and implement efficient code and thorough documentation, enforcing standards and practices with the digital platforms team in an Agile/Scrum/Test Driven Development. Drive the upskilling and guidance of Developers to analyse problems, assess solution options/approaches and document complex requirements of users.Convert customer needs and user stories into technical requirements, assess solution options and approaches and lead decision making on technology stack choices.Provide support and advice to stakeholders and provide end user training to ensure proper use of the solutions is provided.Support the delivery lead in making key decisions on how business requirements should be delivered considering best practice and technical debt implications.Conduct investigations and recommend resolutions during incidents and issue reporting scenarios.Identify, recommend, and implement process and policy improvements within the IT environment.Maintain up to date knowledge of industry trends to identify novel solutions and frameworks and share this knowledge and recommendations with the team to incorporate into digital solutions and platforms.Recommend and implement good practices and maintain CI/CD pipelines.Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.Skills and Experience:Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.Extensive knowledge of the end-to-end content lifecycle, web content management, content publishing/deployment, and delivery processes.Good knowledge of AEM applications using AEM Components and Templates, Workflows, Taxonomy, Metadata Management, Replication Strategies, Content Authoring, Versioning and Publishing Pages, Tagging, JCR/CRX Repository Concepts & Node, Properties, etc.Extensive experience implementing best practices in areas such as Accessibility, SEO, URL management, Security desired.Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR).Experience with Search, DXP Search (Funnelback), Adobe Cloud Manager, React desired.Proven ability to apply analytical skills and conceptual thinking to the analysis, design, and implementation of complex and specialised solutions, including applying new frameworks and technology.Demonstrated experience working with Agile delivery methodologies and working in an Agile environment (Scrum / Kanban) using a delivery management tool such as JIRA.Demonstrated success working effectively and collaboratively on initiatives with a range of people at different levels within an organisation.Developed time management skills, with a demonstrated ability to respond to changing priorities and take on competing deadlines by using judgement and initiative.Comprehensive analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.A professional and responsible attitude to the delivery of high-quality customer outcomes.An understanding of and commitment to UNSW's aims, objectives, and values in action, together with relevant policies and guidelines.To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined above and in the position description.Applications close: 12th of November 2024 at 11.30pmBenefits and CultureFlexible hybrid workingAdditional 3 days of leave over the Christmas PeriodAccess to lifelong learning and career developmentProgressive HR practicesDiscounts and entitlementsUNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
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