QLD, Sugarworld Adventure Park - Edmonton 4869 The Role An exciting opportunity has arisen for an Adventure/Water Park Venue Manager to manage exciting projects, deliver exceptional guest experiences and increase staff engagement levels at this facility. Responsible for driving business and reach through the roll out of innovative marketing strategies, you are accountable for the facility's operational, financial and program deliverables. This is largely a 'hands on' role - not based behind a desk. You will be setting the standards in FOH, Retail, Licensed Café, Mini Golf, Online Bookings and Marketing.
The centre is located in the Cairns Region which attracts a high volume of international and interstate visitors. We require an individual that is proactive and experienced in driving marketing campaigns and creating impressionable guest experiences for our visitors each and every time. Candidates with hospitality and tourism experience will be highly regarded.
This is a full-time position and would require the successful incumbent to be available weekends, public holidays and school holidays as the venue's opening hours are as such.
About You You will be a strong leader, who drives business with vision and energy. You are passionate about the provision of the ultimate guest experience and you will be able to share insights into how you have successfully shaped high performance teams into business actions. You can easily articulate the link between employee engagement and exceptional business performance. Your people & culture skills will enable you to manage this amazing team of individuals and continue bringing out the best in each of them.
Essential Skills and Qualifications: A minimum 2 years' experience in managing a teamExperience driving tourism or hospitality operations with evidence of successHighly developed communication skills with a flair for positive influencing and negotiating win-win outcomesIdentify and troubleshoot faults, maintenance issues, customer complaints and concernsExperience in planning and execution of operational, financial and people plans to successful outcomesReliable and have the ability to work autonomouslyProven track record in managing and coaching staff effectivelyRoster & Timesheet ManagementAbility to cope under pressure - we get busy!!Capable, professional and fun management styleAbility to learn our in-house software to manage bookings, rostering and eventsYou must have (or be willing to obtain) a First Aid & CPR, Blue Card (Working with Children's Check & National Police clearance) and RSALegal working rights in AustraliaDesirable: An established network within the Cairns Tourism and Hospitality IndustriesThe Company Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
If you are a person who is passionate about leisure and wants to utilise your skills and experience in the leisure industry, we want to hear from you! Please provide your resume and cover letter. We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check. Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at ******.
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