Your role at St John of God Midland HospitalIn this role, you will provide high-level, prompt and efficient end-to-end administrative and customer services to specialists, patients, and the Patient Flow Unit at Midland Public and Private Hospitals from receipt of notification to admit, through the continuum of care to point of admission.The PositionCommunicate effectively with all customers and patients using the appropriate channels, utilising appropriate formal and informal channels of communication.Adhere to all applicable St John of God Health Care policies and guidelines.Admit patientsFund CheckingPre-admit bookings as directedPrepare admission files and checkCall Patients Pre-admissionFollowing up on identified financial issuesFile PAC notes in Admission PackSupport back office as directed.You will have excellent computer skills and previous experience with Excel, Word, and Patient Administration Systems (e.g.
WebPAS) with knowledge of elective surgery waitlist clerical responsibilities, and an understanding of private health funding.
Sound conflict resolution skills, interpersonal and communication skills, both oral and written are essential.To succeed in this fast-paced, dynamic administration environment with competing commands, you must have the ability to liaise effectively with the public, patients, and all levels of caregivers in a professional manner, while prioritising your workload using analytical skills with a high level of attention to detail and accuracy.
You will have the ability to work effectively in a multidisciplinary work environment with ongoing commitment to quality and continually seek improvements to work processes.Above all, patient care will be at the core of everything you do, committing to and supporting our Mission and Values.We can offer youSalary: $64,355 - $69,469 per annum, plus 11.5% superannuationPermanent full-time position, working up to 76 hours per fortnightDiscounts on hospital services & private health insuranceSalary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation, or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:Novated leasingWork-related expensesSelf-educationAdditional superannuationFree on-site parkingAccess to fitness and wellbeing benefits through Fitness PassportInnovative Professional Development opportunitiesA welcoming and supportive cultureA healthy work-life balance through flexible work options, additional purchased leave & well-being programsAll applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.For enquiries contact Nakita Wormald, Admissions Coordinator on .Closing Date: 21/11/2024St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities.
We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.#J-18808-Ljbffr