Your role at St John of God Midland Hospital In this role, you will provide high-level, prompt and efficient end-to-end administrative and customer services to specialists, patients, and the Patient Flow Unit at Midland Public and Private Hospitals from receipt of notification to admit, through the continuum of care to point of admission.
The Position Communicate effectively with all customers and patients using the appropriate channels, utilising appropriate formal and informal channels of communication. Adhere to all applicable St John of God Health Care policies and guidelines. Admit patients Fund Checking Pre-admit bookings as directed Prepare admission files and check Call Patients Pre-admission Following up on identified financial issues File PAC notes in Admission Pack Support back office as directed. You will have excellent computer skills and previous experience with Excel, Word, and Patient Administration Systems (e.g. WebPAS) with knowledge of elective surgery waitlist clerical responsibilities, and an understanding of private health funding. Sound conflict resolution skills, interpersonal and communication skills, both oral and written are essential.
To succeed in this fast-paced, dynamic administration environment with competing commands, you must have the ability to liaise effectively with the public, patients, and all levels of caregivers in a professional manner, while prioritising your workload using analytical skills with a high level of attention to detail and accuracy. You will have the ability to work effectively in a multidisciplinary work environment with ongoing commitment to quality and continually seek improvements to work processes.
Above all, patient care will be at the core of everything you do, committing to and supporting our Mission and Values.
We can offer you Salary: $64,355 - $69,469 per annum, plus 11.5% superannuation Permanent full-time position, working up to 76 hours per fortnight Discounts on hospital services & private health insurance Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation, or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing Work-related expenses Self-education Additional superannuation Free on-site parking Access to fitness and wellbeing benefits through Fitness Passport Innovative Professional Development opportunities A welcoming and supportive culture A healthy work-life balance through flexible work options, additional purchased leave & well-being programs All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.
For enquiries contact Nakita Wormald, Admissions Coordinator on (08) 9462 4055.
Closing Date: 21/11/2024
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
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