Apply now Job no: 574770
Work type: Full time, Full time temp
Location: Greenslopes Private Hospital
Categories: Administration/Support Services
Admissions Centre Support Officer (12-month full-time secondment) and Emergency Centre & Switchboard Support Officer (permanent full-time) Join Us and You Will: Grow your career in a supportive, nurturing environmentHave access to flexible working practicesEnjoy working as part of our close-knit, supportive teamPlay a critical role in our mission to deliver excellent customer serviceThere is a permanent full-time and temporary full-time position available.About the Role We are seeking passionate and experienced individuals to fill two vital roles within our administrative leadership team:
Emergency Centre & Switchboard Support Officer (permanent full-time) These roles are the first point of contact for both patients and staff, requiring exceptional communication and problem-solving skills. As a support officer, you will not only provide outstanding customer service but also guide and support your team. You will be expected to fill in shifts where needed, demonstrating flexibility and a hands-on approach.
Must be available between Hours: 7:00am – 6pm Monday – Friday.
About You To succeed in this role, you will be a highly organised, enthusiastic professional with a passion for delivering outstanding customer service. You will have exceptional communication skills and a proactive attitude with a genuine interest in patient care.
You will also demonstrate:
Demonstrated leadership experience in a customer-focused environment, strong interpersonal skills and ability to motivate a team.Previous experience in a hospital or a medical practice environmentExceptional organisational skills and the ability to multi-task and prioritise effectivelyDemonstrated problem solving and conflict resolution skillsA high degree of attention to detail and accuracyProven ability to work effectively in a team environment and independently as requiredEfficient with the use of the patient management systems highly desirableDemonstrated experience in Microsoft Word, Excel and OutlookKnowledge of Medical Terminology desirableWhat's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Hospital Greenslopes Private Hospital is Australia's leading private teaching hospital, owned and operated by Ramsay Health Care, and located just 5km from Brisbane's CBD.
Our caring and constructive organisational culture and the teamwork of our loyal and committed staff help us to deliver excellent health care and achieve positive outcomes for our patients. Ramsay believes in a bright future for our company and for every one of our employees.
Greenslopes Private Hospital offers free staff parking, a thriving social club and an onsite childcare.
Requirements Must provide a National Police check conducted within the previous 12 monthsAccording to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com Advertised: 07 Nov 2024 E. Australia Standard Time
Applications close: 21 Nov 2024 E. Australia Standard Time
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