Administrator - Service Operations

Details of the offer

Administrator | WesTrac Sydney (Casula)WesTrac is currently seeking an experienced Administrator to join our Sydney Branch based in Casula.
This role will be on a Monday-Friday basis with opportunities for full-time or part-time work.The Casula Branch is the local Sydney branch covering the Sydney basin and upper part of the Southern Highlands.
This branch focuses on servicing machines that are in the field as well as look after small-large civil contractors.The Administrator will enable the field service team to run smoothly.
The successful applicant will be the first point of contact for field service and is responsible for assisting customers with inquiries whilst providing high-quality administrative support.
This role will support day-to-day operations within a talented and motivated team.Key ResponsibilitiesOversee general administrative functions including data entry, electronic filing, records management & office administration.Carry out work order management activities including purchase requisition creation, goods receipting, and relevant document flow.Maintain training bookings for operational staff and records management.Coordinate customer and industry inductions for branch staff including medical bookings and site inductions.Coordinate branch staff uniform and PPE requirements.Safety administration and compliance documentation.Part of the administration team that handles internal and external stakeholder communications.Identify opportunities for continuous improvement to enhance processes, drive efficiencies, and improve customer service.Skills & ExperienceDemonstrated experience within an administration position.Excellent customer service skills with the ability to develop strong positive relationships with customers and internal stakeholders.Proven ability to work under pressure and manage multiple priorities at once.Excellent communication skills including written, verbal, and interpersonal.Apply NowIf you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link.
For further information regarding this role, please contact the Recruitment Team on 1300 797 028 and reference job number 3135.Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.Please note, the Talent Acquisition Team has an annual closure taking place from December 20th to January 6th.
During this period, applications will not be reviewed, and recruitment activity will be paused.
Any applications received during the closure period will be reviewed upon the team's return in January.
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Nominal Salary: To be agreed

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