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Admin / Secretarial / Office Support Administration
Location: Sydney
Type: Permanent / Full Time
Date: 22/8/2024
Work in a supportive, friendly team where there is always a good vibe! Use your administrative skills and develop new expertise. Great product with an excellent reputation.
The Company
You will be working for a leading supplier of underfloor heating systems whose excellent reputation is as a result of both their high-quality product as well as their excellent customer experience. Established over 25 years ago and still Australian owned, this Northern Beaches based business continues to go from strength to strength. They are now looking for an Estimator to join their team who can provide accurate, professional and informative quotations, and ensure that their customers continue to receive the outstanding service they expect.
The Role
Reporting to the Sales Manager, the Estimator is primarily responsible for processing customer enquiries and providing quotations for electric and hydronic underfloor heating systems. You will be required to produce quotations and documentation for each customer project and provide this to the Sales Manager for approval. The role may also include providing administrative support to the Sales Manager. As it is a priority that customers are well supported and have an outstanding customer experience from start to finish, this role is pivotal in ensuring that this is possible by providing accurate quotations, provided in a timely manner.
Duties
Manage customer enquiries and process acceptances of quotations.
Produce all quotation documents for electric floor heating customers, ensuring that all information is accurate and complete.
Ensure quotations reflect the customers' requirements and/or the options available.
Ensure all checked quotations are sent to customers in a timely and professional format.
Provide floor plan layouts for quotations by the Hydronic Estimator.
Assist the Sales Manager with the scheduling of installations (as required).
Ensure all systems and databases are updated and accurate at all times.
Skills and Experience
Excellent customer service and a genuine willingness to help others.
Ability to use the Microsoft Office suite and quickly learn databases.
Experience using CAD or similar would be highly regarded.
Excellent verbal and written communication and interpersonal skills.
A high level of confidentiality and tact, with the capability to take initiative and make sound judgements.
Outstanding accuracy and eye for detail.
Able to identify errors and take remedial action.
Demonstrated administrative and time management skills, with the ability to prioritise tasks, meet deadlines, and take follow up action where required.
A positive, solutions-focused attitude and the ability to contribute to work collaboratively as part of a team.
Highly reliable.
Experience with underfloor heating systems will be highly regarded.
Benefits
Work in a supportive and fun team where they describe their work environment as having a good vibe! Everyone gets on well and works collaboratively and together they are motivated in ensuring the ongoing success of the business.
Opportunities for career progression.
Great office location with onsite parking available.
Only applicants with full working rights in Australia need apply, please note this role is based in Sydney's Northern Beaches.
We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ+ and culturally diverse communities.
APPLY NOW by sending your up-to-date resume and cover letter to ****** or for a confidential chat call Kate: 0423 957 003
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