Job Description:
•One of Australia's leading research & teaching universities
• Vibrant campus life with a strong sense of community & inclusion
• Enjoy a career that makes a difference by collaborating & learning from the best
At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.
The School of Aviation offers undergraduate and postgraduate programs, including flying training and airborne research. The Flying Operations Unit, located at Bankstown Airport, delivers flying training and supporting theory as required by the Civil Aviation Safety Authority and facilitates airborne research activities.
The Administrator provides administrative support to the flying operations team within the Flying Operations Unit, School of Aviation. The position is responsible for a range of administrative duties as well as specific projects as required by the School of Aviation. The role requires the development of strong relationships with all staff within the School of Aviation to ensure effective delivery of day-to-day tasks.
About the role
• $85K- $96K plus 17% superannuation and leave loading
• Continuing
• Full-time (35 hours per week)
The role reports to the Head of Operations and has no direct reports.
Specific responsibilities for this role include:
Act as the first point of contact for internal and external stakeholders, maintaining effective channels of communication, analysing requests and correspondence to prioritise as well as urgent and often sensitive matters.
Respond to a range of in-person, telephone and email enquiries from internal and external stakeholders, and initiate, action or escalate as necessary in line with the School's policies and procedures.
Manage staff and student uniform and safety equipment, procurement, stock control, fitting and issue.
Assist with staff induction and train and develop new starters as and when required.
Manage building upkeep and maintenance and any other relevant tasks to ensure smooth office operation
Arrange, support, and promote meetings and events to support the School of Aviation's activities.
Provide executive assistance to the Director and Head of Operations, including but not limited to CASA documents amendment service, filing/archiving of federally mandated flight dockets and training records.
Record keeping of flight and duty time in the electronic system and logging of monthly aircraft hire hours and generate reports.
Manage student accounts and enquiries by providing prospective students with advice surrounding all aspects of their enrolment with UNSW, including but not limited to course content, fees and procedures.
Transact finance processes including accounts receivable, accounts payable, and associated functions.
Manage student administration, including alcohol and other drug tests under direction of Drug & Alcohol Management Plan (DAMP) supervisor.
Attend WHS consultation committee meetings and perform tasks associated with being an elected WHS committee member.
Align with and actively demonstrate the Code of Conduct and Values
Cooperate with all health & safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.
About the successful applicant
(Selection Criteria)
To be successful in this role you will have:
Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.
Advanced time management, organisational and problem-solving skills, including the ability to meet deadlines.
Well-developed interpersonal and written and verbal communication skills.
Demonstrated experience providing effective customer service and support to clients at all levels.
Highly proficient computer literacy with excellent skills in Microsoft Office applications.
Ability to make sound judgements and work both independently and as part of a team.
Demonstrated experience supporting and contributing to projects and initiatives.
Advanced numeracy skills.
An understanding of and commitment to UNSW's aims, objectives and values in action, together with relevant policies and guidelines.
Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.
You should systematically address the selection criteria listed within the position description in your application.
Please apply online - applications will not be accepted if sent to the contact listed.
Contact:
Malcolm Good
E: [email protected]
Applications close: December 2nd, 2024
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Find out more about working at UNSW at www.unsw.edu.au
UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.
UNSW partners with Australia's leading diversity organisations, networks, and campaigns. Please refer to UNSW's diversity offerings for further information on our flexible work and leave options, and support for carers (childcare, parent rooms, parental leave).