Job posted: 15/11/2024Location: South West Region | WarrnamboolJob type: Full timeSalary: $54,839.20 - $63,138.40 per annum + superannuationOccupation: Administration/SecretarialReference: VG/1831376South West Healthcare is seeking an experienced Administrative Support Officer to join our Specialist Outpatient Clinic team at the Warrnambool campus. In this full-time, permanent role (starting January 2025), you will play a key part in maintaining smooth clinic operations by processing referrals, managing appointments, providing exceptional customer service, and collaborating with medical and clinical staff. We're looking for a professional with strong administrative skills, problem-solving abilities, and effective communication.Join Our Team as an Administrative Support Officer!About the roleAre you an experienced Administrative Support Officer looking for an opportunity to make a meaningful impact? Become an essential part of our dedicated team and contribute to the smooth operations of our busy Outpatient Specialist Clinic. In this role, you'll work closely with skilled medical and clinical staff, providing a friendly and welcoming experience for all clients.This position is based within the Specialist Outpatient Clinic on Level 3 at Southwest Healthcare.Key Responsibilities:Process referrals and manage appointment schedulingDeliver outstanding clerical support and customer serviceOversee information filing and retrievalCollaborate effectively with all staff membersWhat We're Looking For:Proven administrative experience and strong communication skillsExcellent problem-solving and computer proficiencyAbility to work independently and as part of a multidisciplinary teamProfessionalism in interacting with the public, external organisations, and staffCapability to meet deadlines efficientlyWhat we offerYou will enjoy benefits such as:Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions;Internal and external professional development opportunities;A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs;Excellent terms and conditions of employment.Who we areAs an organisation, SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. SWH respects all individuals and promotes equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio-economic status.Submit your application by selecting the Apply button and include a cover letter and resume by Sunday 1 December 2024. Please ensure you address the selection criteria as outlined in the position description.Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025.Contact: Christa McLeod, Manager Specialist Outpatient Clinic | or #J-18808-Ljbffr