Job posted: 15/11/2024
Location: South West Region | Warrnambool
Job type: Full time
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: VG/1831376
Closes: 01/12/2024
Contact: Christa McLeod, Manager Specialist Outpatient Clin | (03) 55631256 or
South West Healthcare is seeking an experienced Administrative Support Officer to join our Specialist Outpatient Clinic team at the Warrnambool campus. In this full-time, permanent role (starting January 2025), you will play a key part in maintaining smooth clinic operations by processing referrals, managing appointments, providing exceptional customer service, and collaborating with medical and clinical staff. We're looking for a professional with strong administrative skills, problem-solving abilities, and effective communication. Join us and contribute to delivering top-quality care in a supportive and dynamic environment.
Join Our Team as an Administrative Support Officer! About the role Are you an experienced Administrative Support Officer looking for an opportunity to make a meaningful impact? Become an essential part of our dedicated team and contribute to the smooth operations of our busy Outpatient Specialist Clinic. In this role, you'll work closely with skilled medical and clinical staff, providing a friendly and welcoming experience for all clients.
This position is based within the Specialist Outpatient Clinic on Level 3 at Southwest Healthcare.
Key Responsibilities: Process referrals and manage appointment scheduling Deliver outstanding clerical support and customer service Oversee information filing and retrieval Collaborate effectively with all staff members Permanent Full-time (80 hours per fortnight with a monthly ADO). Starting January 2025. Part-time applicants are welcome; please indicate your preferred hours in your application.
What We're Looking For: Proven administrative experience and strong communication skills Excellent problem-solving and computer proficiency Ability to work independently and as part of a multidisciplinary team Professionalism in interacting with the public, external organisations, and staff Capability to meet deadlines efficiently What we offer You will enjoy benefits such as:
Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions; Internal and external professional development opportunities; A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs; Excellent terms and conditions of employment. Who we are As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community.
SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio-economic status.
SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.
With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.
Submit your application by selecting the Apply button and include a cover letter and resume by Sunday 1 December 2024. Please ensure you address the selection criteria as outlined in the position description.
Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025. With the classification of Administrative Support Office Grade 1.
The successful applicant will be required to be eligible for and undergo the following:
To apply for this role, you will be redirected to the South West Healthcare job application system.
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