We value people who have curiosity, passion and desire for continuous improvement Ongoing, permanent full-time role Work with a dynamic and enthusiastic team Role Details The Administrative Officer is a role within Exceptional Needs Unit (ENU) and is accountable to the Team Leader, People and Admin for:Providing a range of administrative and support services to facilitate business operations and service delivery of ENU.Contributing to the operation of records management and communication systems for ENU to support effective and efficient responses from ENU staff to Unit enquiries and referrals.Maintaining databases, client and communication records to ensure that all information is accurate, stored correctly, accessible, and compliant with organisational policies and procedures and Government legislation.Key outcomes and accountabilities:Update and maintain records and databases of client information that comply with systems and processes and ensure that all information is accurate, stored correctly and accessible.Utilise appropriate systems and processes to review, maintain and coordinate confidential and sensitive client information in compliance with policy and procedures.Work collaboratively with the Practitioners by assisting with enquiries and creating and/or updating relevant records in a timely manner.Undertake activities as required to support the provision of service delivery and comply with privacy requirements and legislative obligations ensuring confidentiality, privacy and integrity of information is not compromised.Maintain knowledge of current relevant legislation, policies, procedures, and guidelines to ensure the compliance with regulatory requirements.Develop effective working relationships with peers, staff, and stakeholders to deliver quality and timely communications and services.Note: Any other responsibilities in line with the classification level of the role as assigned by Line Manager and/or the Department. The responsibilities as specified above may be altered in accordance with the changing requirements of the role.Special ConditionsNational Police Check required.Employment-related Screening Check required.Some out of hours work may be required.Some interstate and intrastate travel may be required.Application InstructionsYou are required to submit a cover letter, up to a maximum of two pages, addressing how your skills, attributes and experience meet the role specific capabilities and attach your current resume via the online application form.Screening ChecksIf you are new to the department and are invited to an interview, you will be required to produce a National Police Check, which has been issued within six months of your application for the role.
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