Job no: 881968 Work type: Full time Location: Adelaide CBD Categories: Administration and Clerical Women's and Children's Health Network, Child and Family Health Services (CaFHS) - Adelaide (5000)Classification ASO2 – $58,709 - $63,154Full time - Term Contract (6 month contract)About the OpportunityWe currently have an exciting opportunity to join the Child and Family Health Services (CaFHS) team as an Administrative Officer, where you will be responsible for:Act as the first point of contact for both front counter and telephone customers.Identify customer needs and provide accurate, timely information about services offered by the Child and Family Health Service Division.Demonstrate high-level customer service principles consistently while processing all enquiries accurately and efficiently.Collaboration with stakeholders occurs to enhance consistency in administrative procedures at the local level. Build positive working relationships and liaise with staff and external service providers.Create and maintain client records, ensuring efficient and correct filing of correspondence and documents. Comply with Freedom of Information (FOI) and Records of Information (ROI) policies and procedures.Administrative practices, guidelines, audits, and quality indicators are continuously reviewed, developed, implemented, and documented.Active participation in the development of continuous quality improvement activities and project working groups related to Child and Family Health.About YouTo be successful in this role, you will have:Sound interpersonal and communication skills to engage effectively with consumers, staff, external agencies, and the public, respecting diverse cultural groups and life situations.Maintain sensitivity, integrity, and confidentiality in all interactions.Quick learner of administrative tasks, adaptable to various working environments. Flexible and autonomous approach to work tasks.Strong adaptability to change and new challenges. Demonstrated ability to multitask effectively.Collaborated effectively in a multi-disciplinary team environment while working in a demanding frontline customer service role within a health service.Proficient in word processing, data entry, and Microsoft Office products.What WCHN Can Offer YouSalary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)Free Public Transport for SA Health Metropolitan Hospital Workers.Access to generous leave provisions and professional development opportunities.Support for you and your family via our Employee Assistance Program.You may be eligible for financial support if you are considering relocating from interstate or overseas. Please speak to the enquiries person of the role on offer to find out more.About UsThe Women's & Children's Health Network is the state's leading provider of best practice health care for women, babies, children and young people across South Australia. We offer:specialist care for children with acute and chronic conditions.state of the art maternity and obstetric care services.community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA.specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.Join our patient centred team and contribute to providing South Australia's women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.Want to know more about WCHN opportunities? Click Here to discover how you can Realise your Potential and join one of the many teams at the Women's and Children's Network to make positive change in our community.Stay connected with our Network! Follow us on LinkedIn to stay informed about exciting job opportunities and updates on what we do.Special ConditionsTo find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description and also review our document checklists below.Immunisation Requirements ChecklistApplicant Documents ChecklistApplication InstructionsYou will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.Other Important InformationThe South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.Aboriginal and Torres Strait Islander applicants are encouraged to apply.EnquiriesLisa ColellaAdministration Manager, ****** Closing Date: 11 November 2024 – 11:55pmUseful LinksASO2 Generic Role Description -881968.docAdvertised: 28 Oct 2024 Cen. Australia Daylight TimeApplications close: 11 Nov 2024 Cen. Australia Daylight Time
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