Do you want to help people with disability and their support people? Do you want to make a difference in the community? If yes, then come and join our team! www.connectsupportgroup.com Connect Support Group is a provider of premium disability services throughout Victoria and New South Wales. Our passion is to assist people with disability to live the life they want to live by providing personalized and compassionate support services. We focus on building long-term relationships, both within our teams and with our clients.
We want to be that pillar of support that our clients can rely on, no matter the situation they are in. We strive to exceed our clients' expectations and deliver a level of personalized and compassionate service that is unparalleled. Come and join us!
What the job involves
Reporting directly to the Managing Director and Support Coordinator, you will be responsible for:
overseeing the cases of each of our clients, ensuring their NDIS journey is smooth and they are connected to and receiving all the services and assistance they require;making contact with clients and service providers on a day-to-day basis, via phone and email;keeping records of tasks using case notes via an electronic CRM system;coordinating a range of services for our clients; performing general administrative dutiesother ad hoc tasks.
The person we are looking for
To be successful in this role, you will have:
a hunger for learning and working within a tight-knit team;exceptional command of computer skills, notably in Word, Excel, and CRM applications;outstanding interpersonal acumen, facilitating effective communication across clients, service providers, and diverse stakeholders;proficiency in generating articulate, professional email communications, reflecting strong written communication capabilities;aptitude for multitasking, thriving under pressure, adhering to stringent deadlines, and exhibiting adeptness in collaborative team environments;while not mandatory, the ability to converse in Cantonese and/or Mandarin would confer a distinct advantage; What We Offer We provide you with the chance to join a fantastic team in a supportive work environment and be part of a growing company that offers opportunities for career advancement.
To Apply
To apply for this position, please submit your resume and a brief cover letter using the link provided, or email it to:
[email protected]
