Your role at St John of God Midland Hospital The Administration Assistant is responsible for providing a highly professional standard of reception and a comprehensive admission and clerical support service to hospital clientele, caregivers and the health care team.
The Position Answer telephone and desk enquiries using a pleasant, courteous and professional approach, and assist where possible or refer the enquirer to the appropriate caregiver. Welcome patients on admission and provide room orientation as appropriate. Complete all relevant admitting and discharge procedures (including boarders) and complete documentation. Welcome and orient visitors as required. Maintain responsibility for the management of all patient health information associated with patient admissions, transfers and discharges, for the ward/department or hospital as required, in the Patient Administration System. Ensure patient health records are accurately collated and returned to HIS Department within 24 hours of patient discharge. Ensure Patient Administration System is reviewed daily and updated accurately. Validate ward/department patient lists daily to ensure an accurate patient census. Train new and relief Administrative Assistants in the Patient Administration System and role. Arrange follow up appointments for patients with medical practitioner's rooms and/or allied health professionals. Orientate new medical and nursing caregivers to the clerical requirements of the ward. Communicate and liaise with nursing and medical caregivers regarding ward information. You will have previous administration/reception experience and computer literacy with MS Office and relevant databases.
You must be able to work in an interactive environment with minimal supervision.
To succeed you will utilise your organisational skills and attention to detail while maintaining a high level of communication and interpersonal skills, including written and verbal communications.
Previous experience in a similar role in a hospital/health care environment is desirable.
Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you Salary: $64,355 to $69,469 pro rata, plus 11.5% superannuation. A permanent part time position working 60.8 hours per fortnight (working across a variety of shifts, 7 days a week). Discounts on hospital services & private health insurance. Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing. Work-related expenses. Self-education. Additional superannuation. Free on-site parking. Access to fitness and wellbeing benefits through Fitness Passport. Innovative Professional Development opportunities. A welcoming and supportive culture. A healthy work-life balance through flexible work options, additional purchased leave & well-being programs. All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements. For enquiries contact Tamara Borserio, Administration Manager on (08) 9462 4113.
Closing Date: 13/10/2024.
St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities.
We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
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