THE COMPANY YOU WOULD BE JOINING
This medical device company has been supporting surgeons, doctors and clinicians for over 60 years and has grown into a worldwide manufacturer and distributor of some of the best medical technology in their niche space. This organisation combines their expertise in medical devices with software solutions to achieve integration in the operating theatre environment and to support clinical procedures and resource management. WHAT'S IN IT FOR YOU
This company offers you amazing opportunities to actually make an impact. They consistently challenge and support their people's personal and professional development. They are always interested in recruiting great people to enable them to continue to play a pioneering role as a leading manufacturer of medical devices and medical technology. WHAT YOU WILL GROW AND BUILD
This short-term temp assignment will see you sending follow-up emails to customers with overdue quotes, ensuring prompt responses. Use the Helpdesk system (Freshdesk) to locate and re-forward previous emails and quotes to customers. Maintain and update an Excel sheet to track customer interactions, ensuring accurate and up-to-date records. Provide regular updates to management on the status of the follow-up project, including the number of customers contacted and any responses received. Coordinate and manage data for all follow-up activities to ensure efficient workflow and accurate reporting. Collaborate with the team to ensure seamless communication and project progress. Work on-site in Macquarie Park for the duration of 20 days with a start date of the 23rd September. WHAT EXPERIENCE WILL YOU NEED TO GET THE JOB?
Similar experience in a customer service role, preferably in technology, or with a strong aptitude to understand IT/technology. Technical Proficiency: Ability to understand and explain technical aspects of products and services. Pleasant telephone manner is essential. Strong MS Office skills, including database management such as Excel. Ability to work 5 days a week on-site in Macquarie Park, parking provided. Interested? Please 'apply now' quoting reference number 3646 and/or call Nicole Villanueva on ******** . Please note, your details/resume will not be sent anywhere without a formal interview and, if successful, your subsequent prior permission. Personal information provided will be used for recruitment purposes only and be treated in the strictest confidence. Only shortlisted candidates will be contacted.
