Medical Administration (Healthcare & Medical) Our clinic is committed to providing comprehensive and compassionate care to patients with respiratory and sleep conditions in Tasmania. With a focus on excellence in medical service and patient satisfaction, our clinic offers a welcoming and supportive environment for both patients and staff. Join our team and be part of a dynamic healthcare community dedicated to improving the lives of our patients.
About you: We are currently seeking a dedicated and friendly medical receptionist to join our team on a full time.
The ideal candidate will possess:
Exceptional communication and interpersonal skills, with the agility to interact courteously and effectively with patients, staff and visitors. Proficiency in computer skills and experience with medical software systems specifically Healthtrack software is an advantage. Strong attention to detail and accuracy in data entry and administrative tasks. Ability to efficiently complete and prioritize tasks in a fast paced environment. Professionalism, reliability and a positive attitude towards teamwork and collaboration. Key attributes of a successful candidate: Friendly and approachable demeanor with a strong commitment to patient satisfaction. Previous experience in a medical receptionist or administrative role, preferably within a healthcare setting. Efficient and organized, with excellent time management skills. Ability to work independently as well as part of a team. Adaptability and willingness to learn new tasks and procedures. Integrity and professionalism in handling sensitive patient information. A strong understanding of policies and procedures and complying with policies within the workplace. Knowledge of HealthTrack Software (desirable). Tasks & responsibilities: Greet patients and visitors in a warm and friendly manner, always providing excellent customer service. Answer phone calls, schedule appointments, and manage patient enquiries and requests. Verify patient information, insurance coverage, and process necessary paperwork accurately and efficiently. Maintain electronic medical records including gathering of medical records and ensure confidentiality of patient information in compliance with privacy regulation. Coordinate with clinical staff and providers to ensure smooth patient flow and efficient clinic operations. Assist with billing and insurance-related tasks, including processing payments and submitting claims to Medicare, DVA and other third-party insurers. Perform general administrative duties such as filing, scanning, and maintaining office supplies. Using your creativity and experience to create more efficient medical processes and procedures. Join our team and contribute to providing high-quality care and support to patients in the Launceston community. Apply now by sending us your resume and cover letter, to embark on a rewarding career journey as a valued member of our clinical team.
Fast paced, energetic work place. Flexible shifts, long opening hours so morning and afternoon shifts available with no weekend work. Opportunity for growth into alternative roles. A fast paced work place that is always evolving and improving to meet new patient needs. Patients care is our priority. Staff education opportunities. Your application will include the following questions:
How many years' experience do you have as a medical receptionist? Which of the following medical practice management software do you have experience with? Which of the following Microsoft Office products are you experienced with? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have experience with phone based medical triage? Do you have data entry experience? Do you have a current Police Check (National Police Certificate) for employment? Do you have experience in administration? #J-18808-Ljbffr