Administrative Assistant For A Food Business In Australia (Home Based Part Time)

Job Description • Assist in document preparation, vetting, editing, and formatting to ensure high-quality standards.
• Create customer order rolls and manifest deliveries exported through the ordering platform.
Handle courier bookings as required.
• Respond to order enquiries via email, assist customers with follow-ups on delayed deliveries and provide ETA updates.
• Perform any administrative task required by management to facilitate smooth business operations.
• Adapt and learn new tools and technologies as needed, including courier portals, CRM systems, Excel, and ordering platforms.
• Serve as a liaison between team members, clients, and external partners.
Facilitate communication through email, chat, and virtual meetings, maintaining an organized system for tracking and responding to inquiries.
• Prioritize and manage tasks to ensure deadlines are met.
•  Collaborate with team members to track project progress and deliverables.
Requirements • Proven experience as a Virtual Assistant or in a similar administrative role.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication skills.
• Proficient in using virtual collaboration tools and office software.
• High level of discretion and ability to handle sensitive information confidentially.
• Self-motivated and able to work independently with minimal supervision.
• Availability during regular business hours and flexibility to accommodate different time zones.