Administrative Assistant (Automotive Industry)

About us Acetune Mobile Mechanics service Melbourne wide and we take pride in our customer service and expert knowledge of Automotive Mechanics. We genuinely care about our clients and want to ensure they get the best price for servicing, repairs, and parts every time!
Qualifications & experience Proficiency in automotive service management software and general office software (e.g., Microsoft Office).Attention to detail and accuracy in record-keeping.
Basic understanding of automotive terminology and repair procedures.Excellent communication and customer service skills. Tasks & responsibilities Greet customers or review incoming service orders submitted via phone, email, or in-personVerify and document vehicle details, including make, model, year, and VIN (Vehicle Identification Number).Identify and record the customer's service needs and concerns, ensuring all information is accurately captured.Generate and assign work to mechanics based on their availabilityAssist with filing and organizing service records, invoices, and customer correspondence