An opportunity to work in the newly created University Transformation and Improvement team.
Use your customer service experience and organisational skills to help maintain a service directory for university staff.
Full-time (1.0 FTE) appointment on a fixed term basis 16.9.2024-30.6.2025.
Base salary range: $74,450 – $79,085 p.a.
plus 17% superannuation.
About the area The University Transformation and Improvement Team plays a pivotal role in advancing the institution's commitment to excellence, quality enhancement, transformation, and ongoing continuous improvement.
The team is responsible for process, project and quality improvement initiatives across the University and oversees University-wide service quality and process improvement initiatives that enhance the University's overall service outcomes and performance.
About the opportunity Answer customer enquiries relating to the Service Directory.
Handle day-to-day updates for the Service Directory and UWA Process Hub.
Assist with regular reporting dashboards and reminders for the Service Directory and UWA Process Hub.
Assist in documenting work instructions and improving standard operating procedures.
Ensure data quality by identifying inconsistencies and inaccuracies.
Coordinate training sessions and assist in preparing presentations and reports.
About you Strong customer service skills.
Excellent written and verbal communication skills.
Strong organisational abilities.
Proficiency in word processing, spreadsheets, and email applications.
Experience in SharePoint, Promapp (Nintex Process Manager), Power Automate and Power BI is preferred but not essential.
Position description: PD Administration Assistant (518375).docx To learn more about this opportunity, please contact Verity Chia at ****** How to apply Please apply online via the Apply Now button and address the selection criteria in your submission.
Closing date: 11:55 PM AWST on Tuesday 17th September 2024 This position is only open to applicants with relevant rights to work in Australia.
About the University The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities.
With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia's top university.
Learn more about us.
Our commitment to inclusion and diversity UWA is committed to a diverse workforce and an equitable and inclusive workplace.
We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.
If you require any reasonable adjustments, we encourage you to advise us at the time of application.
Alternatively, you can contact us for assistance during the recruitment process.
If you have queries relating to your application, please contact the individual named in the advertisement.
Alternatively, please contact the Talent team at ****** with details of your query.
To enable a quick response, please include the 6-digit job reference number.
