Apply now Job no: 500873
Work type: Permanent
Location: South Brisbane
Categories: Administration
About the role
Administration Services has an exciting and rewarding opportunity for an experienced Administration Team Leader, Emergency Department with a passion for Leadership to work within Mater Public Hospital. This will be a permanent full time opportunity.
Salary range: $39.84 - $43.90 (MCA Level 4) plus superannuation and access to salary packaging
What you'll be doing
You will make a positive impact with your team in delivering patient support services. The role is fast-paced and ever-changing. Your efficient, best-practice processes will be evident
Seamless communication with your team. You will have the ability and maturity to equitably share workload, decision making and operational tasks
Coach, develop and supervise team members. Develop individuals to deliver high-quality outputs using contemporary management approaches
Continual enhancement of service performance, processes, and practices to achieve high work standards by identifying and implementing improvement opportunities
Effective workforce management of service provision to meet business requirements and manage resources
Devise strategies and operational plans with your Manager and stakeholders to achieve work group outcomes
Effectively communicate with patients, visitors, and all levels of staff to resolve issues, deal with complaints, and manage changes to improve the patient experience
Build trusted relationships and effective working partnerships with internal stakeholders
Assist with coverage within the Team Leader group – including leave cover and day to day assistance
About you
To be successful in this role you will have:
Previous experience with delivering operational administration, preferably in a complex health setting
Experience managing staff, preferably within an Emergency Department environment where the staff work a 24 hour period
Ability to manage and supervise a team, inspiring a team to deliver exceptional services, and ensuring the team achieves all tasks within timeframes and requirements, especially with staff that you may see infrequently due to the nature of the 24-hour environment
Proven experience with continuous improvement of processes and procedures and managing improvement opportunities with a range of stakeholders
Exceptional written and oral communication skills
High level office management and information systems skills, specifically MS Office and network information systems, and an ability to rapidly acquire advanced proficiency in such systems
High level problem solving skills
Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research — and that's because we employ exceptional people. #MAKEYOURMATERMOVE
Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
Access to package meal and entertainment expenses via salary packaging
Access to leading education and professional development via Mater Education
Access to our Employee Assistance Program and on-site pastoral care teams
Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
Access to on-site, discounted parking
Discounted food and beverage at various campus cafés and coffee venues
Applications close on Sunday 30 th June 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!
Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Advertised: 13 Jun 2024 E. Australia Standard Time
Applications close: 30 Jun 2024 E. Australia Standard Time
Administration Services has an exciting and rewarding opportunity for an experienced Administration Team Leader, Emergency Department with a passion for Leadership to work within Mater Public Hospital.
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Administration Services has an exciting and rewarding opportunity for an experienced Administration Team Leader, Emergency Department with a passion for Leadership to work within Mater Public Hospital.
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