About Us: Ride Electric is dedicated to providing exceptional service and support to our customers. At Ride Electric, we are passionate about cycling and scootering and dedicated to providing exceptional service to our community. Whether you're a seasoned cyclist or scooter rider or just starting your journey, our store offers a wide range of e-bikes, e-scooters, accessories, and gear to meet every need. We are seeking a proactive and organized Administration Support Officer to join our team and help ensure smooth daily operations.
Job Description: As an Administration Support Officer, you will be the first point of contact for our customers and play a vital role in our administrative functions. Your primary responsibilities will include managing phone inquiries, processing online orders, addressing customer inquiries, booking workshop jobs, coordinating workshop pickups, and assisting with various administrative tasks.
Key Responsibilities: Answer and manage incoming phone calls with professionalism and courtesy.Process online orders and ensure accurate order fulfillment.Respond to customer inquiries via phone, email, and online chat.Schedule workshop jobs and pickups.Assist with general administrative tasks such as data entry and document preparation.Maintain organized records and ensure timely follow-up on customer requests.Qualifications: Previous experience in an administrative or customer service role preferred.Strong communication skills, both verbal and written.Proficient in using Microsoft Office Suite and other office software.Excellent organizational skills and attention to detail.Ability to multitask and work effectively in a fast-paced environment.What We Offer: Competitive salaryA supportive and collaborative work environment.Opportunities for professional growth and development.How to Apply: If you are a motivated individual with a passion for customer service and administration, we want to hear from you! Please hit the Apply button.
Join us at Ride Electric and become part of our family and commitment to excellence in service!