Apply now Job no: 500712
Work type: Permanent
Location: Bundaberg
Categories: Administration
About the role Mater Private Hospital Bundaberg has an exciting opportunity for an Administration Support Officer to join the team in a permanent full-time basis.
In this role, you will work closely with our administration support team, and you will be responsible for undertaking a wide range of administrative functions.
Provide conduit to Administration function throughout the hospital, ensuring hospital-wide Administration procedures are adhered to within the respective ward/clinical area.Ensure patient records, results, and other related documents are current, appropriately labelled, and correctly filed.Maintain currency of patient management systems, electronic or hardcopy, to include, but not limited to, patient details, diagnostic related grouping, hospitalisation status, and location in the appropriate systems.Facilitate the completion of all necessary certificates and documentation necessary to ensure the patient's billing cycle is completed.Facilitate the completion of all necessary discharge documentation for the patient's medical record and ensure it is appropriately tracked and processed for the receipt of the Clinical Coding team within the stated parameters and timeframes.Support the revenue team by undertaking financial viability checks and facilitating the collection and receipting of expenses that are the responsibility of the patient when required.Accept internal and external telephone calls, in-person enquiries, and electronic communication and redirect or respond appropriately in a manner that instils confidence in service capability and professionalism.Contribute to pre-admission and admission processes for planned or unplanned admissions as required.Maintain necessary stock and imprest levels under the direction of the Nurse Unit Manager, or equivalent, as required.Ensure the nursing station is in a serviceable and orderly condition at all times with high regard to the storage of patient information.About you To be successful in your application you will have:
Previous experience in a hospital or health care environment.High level of customer service, interpersonal, and written communication skills.Demonstrated ability to provide efficient and effective administration support in a timely and organised manner.Accurate data entry skills with a high-level computer proficiency, including in Microsoft Office and departmental databases.Ability to work as a member of a multi-disciplinary team.Certificate III in Health Administration, or similar is desirable but not essential.Applications close on 6th November 2024. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW! Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities.
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