Administration Support

The FAA Group has been operating for over 30 years servicing over 20,000 clients. We provide a wide range of financial services and products to a range of clients in both the government and private sectors.
Based on the Sunshine Coast, we are in a substantial growth phase; as such we have a unique opportunity for Administration Support to join our team in our Maroochydore office.
Key Role Responsibilities In this role you will be responsible for providing high quality client service and administration support within a team environment. You will primarily be handling incoming enquiries from our clients and help facilitate the smooth operation of all client associated activity including administration and client liaison both in person and by correspondence.
Skills / Attributes Required Ability to deliver excellent customer serviceExcellent communication skills and ability to build rapport easily with clientsExcellent Maths and English skillsExcellent telephone mannerEffective administration and time management skillsAbility to work under pressureHighly organisedYou must be extremely diligent with your 'attention to detail'Good computer skills and knowledge with aptitude to learn new systems.Proven ability to take ownership, demonstrate initiative and problem solvingThe ability to blend into a vibrant and energetic teamCan do attitudeOpportunities to be trained in the following: Telephone and F2F contact with clientsInternal CRM and Diary managementSalary PackagingNovated LeasingEstate PlanningLoan WritingInsurance and Investment processingTaxation return preparationProperty ManagementInvestment Property client assistanceWhat's in it for you? FAA is a family owned and operated business based on the Sunshine Coast providing a magnificent lifestyle with many other advantages:
Dynamic and growing organisationProfessional developmentRegular training providedEfficient systems & processesAccess to our comprehensive range of servicesMonthly Team Development Club activities, staff BBQ's and AwardsTo ApplySubmit your resume, as well as a cover letter outlining your ability to meet the attributes required.
You must have the right to live and work in this location to apply for this job.

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