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ATSILS is a not-for-profit, community-based organisation that delivers innovative, professional criminal, civil and family law services to Aboriginal and Torres Strait Islander clients throughout Queensland.We are 50 years old and have 300 staff, including a specialist Through Care service to complement our legal services. We are fully government funded, and this Administration role is tied to ongoing funding, currently set to 30 June 2025. Opportunity As an Administration Supervisor, you will play a crucial role in overseeing the day-to-day operations of our Townsville Office. Working closely with the Regional Manager, you will lead a team of administration professionals to ensure efficient office management and support for our legal practitioners. Selection Criteria:
ESSENTIAL CRITERIA (7)
Values:
Alignment to the values and vision of ATSILS and an appreciation of and sensitivity to the challenges our clients have faced, and continue to face, in their fight for and their right to justice and equity. Qualifications:
A minimum of three years' full-time experience in a professional services office environment as a Legal Secretary or Administration Supervisor/Manager. Staff Supervision:
Previous team supervision is essential and includes, but is not limited to, providing daily operational supervision and guidance to the administration team, including dealing with low-level employee matters within the team. Legal secretarial and database support work:
Capacity to prepare court documents (including transcribing records of interviews, putting together client briefs, filing), complete online applications (data entry) and associated fees claims, and prepare legal correspondence. Administration experience:
Liaising with the Regional Manager and staff with respect to key administrative tasks within the regional office. Reception and administration back-up work:
Providing back up support to reception and other administration staff when required, including providing culturally sensitive and efficient client services at reception to walk-in clients as well as those calling in by phone. Security and safety: A willingness to undergo a Criminal Record Check to achieve a National Police Certificate (Australia-wide Disclosable Criminal History).
Candidates may be required to disclose misconduct (criminal convictions, prosecution investigations, etc.) that prevent an ATSILS Security clearance in relation to any conviction for fraud or other dishonesty-related criminal offences. To this end, a preferred candidate must be prepared to consent to a criminal history check being conducted (if requested). Note: A criminal history does not automatically preclude selection for interview, and a preliminary check can be discussed with the HR Manager after a candidate has been shortlisted for interview. DESIRABLE CRITERIA (3)
Ability to use Microsoft Office in a Windows networked environment. Experience in an Aboriginal service, Aboriginality and/or Torres Strait Islander identification. Workplace Health and Safety qualification or current First Aid Certificate.
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