ESS provides multi-service capability to major companies and organisations operating in remote sites, gold mines and coal fields. We provide vital workplace support for people working in some of the most isolated terrains in the world, from oil rigs in the North Sea to gold mines in the Australian Outback.
The Position
This role will see you based at our villages in Moranbah working a 14/7 roster with 10 hour days, which sees you home every 2nd weekend!
Candidates can either be DIDO from local and surrounding areas, BIBO ex Mackay or FIFO ex Brisbane.
As an Administration Supervisor, you will be responsible for front desk attendance, management of accommodation systems, travel logistics, and all aspects of general office administration. Assisting the site management team with implementing administrative processes, coordinating workflow, and liaising with various departments to deliver excellent customer service. Most importantly, you will be leading a team of five team members, therefore it is imperative that your leadership skills are impeccable.
The position will also include an element of retail; service, ordering, cashier, and stocktake. You will also be expected to provide guidance and training to team members while delegating work tasks to ensure smooth operations.
The Person
Proven experience in admin supervision
Cert II Business or higher is highly desirable
Demonstrated experience using an accommodation booking system within a busy hospitality or tourism environment
Intermediate to advanced knowledge of the Microsoft Office Suite
High standard of accuracy in data entry and attention to detail
A team player with a professional and friendly attitude, with the ability to relate to a diverse range of people, from front line staff to senior management
Excellent organisational and time management skills
Exceptional communication skills, with the ability to build strong relationships with both internal and external stakeholders
The Benefits
You will have the support, infrastructure, systems, and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits:
Immediate access to 100+ retail discounts accessible from your mobile.
Multiple salary packaging options to help your dollar go further.
Health and well-being employee benefits to help look after you.
Recognition programs including service and safety awards, and regular team events.
Ongoing training and development, and endless career growth opportunities.
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