InvoCare is an industry leader within the funeral industry, operating over 300 funeral locations, 17 cemeteries, and 29 crematoria throughout Australia, New Zealand, and Singapore.About YouYou have broad customer service and administrative experience (retail or hospitality ideal), along with a track record in staff supervision. You are looking for a new challenge and want to work in a positive team environment.About the RoleReporting to the Parks and Gardens Manager, you will have a broad scope of administration, operational, and customer service responsibilities. No two days will be the same, so your ability to be flexible and resilient will be essential. You must have previous staff supervision experience, good computer skills, and a can-do attitude.What Skills and Experience Do You Need?Experience in supervision in an administrative capacity.Excellent written and oral communication skills.Demonstrated knowledge and ability to manage customer accounts and debt collection procedures.A focus on customer service and collaborative business relationships.Experience in a service-driven organization in an administrative capacity.Ability to be people-oriented and communicate effectively with all levels of the public, both in person and on the telephone.Ability to support and motivate a team, contributing to a harmonious and well-engaged working environment.Benefits of Joining InvoCare:You may not have considered this industry before, but we provide vital services to families that help them celebrate the lives of those they loved. Our staff live our values every day and experience the gratitude that comes with offering such a meaningful service.The Benefits You Can Receive Include:Reward and recognition programs.Tailored induction and training programs.Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience.Networking opportunities across the business and with peers.Birthday and paid parental leave.Free access to the Employee Assistance Program.We are a diverse workplace and equal opportunity employer.How to Apply:If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.To learn more about careers at one of the InvoCare brands, please visit our careers page: InvoCare Careers.At InvoCare, we are committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.As part of our recruitment process, applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position.Please note that applicants with a criminal record are not automatically barred from applying for this position, and each application will be considered on its merits.
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