Alfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.Permanent AppointmentFull time: 80 hours per fortnight with ADO5 Weeks Annual LeaveAdministration Officer Grade 2Located at The AlfredGreat Staff BenefitsThe DepartmentAlfred Brain Specialist Clinic is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation. These services include pre and post-hospital admission and management of medical conditions, including chronic disease and complex health problems. These services are provided in conjunction with diagnostic services such as pathology and imaging. Patients are referred to Specialist Clinics from a range of providers, including general practitioners (GPs), Specialists and clinicians in Emergency Departments, inpatient units and other areas of Alfred Health. These specialist clinics include Neurology, Epilepsy, Neurosurgery, Movement Disorders, Neurosciences, Multiple Sclerosis and many more sub-specialties.The RoleThe Administration Supervisor for the Alfred Brain Specialty Clinics reports to the Nurse Unit Manager for Alfred Brain. The administration supervisor will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of Alfred Brain Specialist Clinics. The Administration Supervisor is responsible for supervising the administration team and liaising with the Nurse Unit Manager to ensure all clinics are running smoothly. The administration supervisor ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals by the members of their team. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, and referral management with an allocated portfolio to manage.The Administration supervisor brings approachable leadership, responsiveness and provides professional service to ensure best customer outcomes are delivered.The job will see you:Leading your administration team to deliver best customer outcomes.Greeting patients, handling referrals, answering phone calls, and booking patient appointments.Supporting clinical staff (Doctors and Nurses) with administrative tasks.Qualifications/Experience RequiredEssentialDemonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)Highly DesirablePrevious administration experience in a health settingDesirableUnderstanding and experience supporting MBS clinics in a similar settingUnderstanding of confidentiality and privacy legislationKnowledge of Cerner ProgramsTyping accuracy and speed of at least 40wpmUnderstanding of medical terminologyUnderstanding and experience of Medicare billing processesDemonstrated ability to plan workflow, prioritise and delegate in order to meet deadlinesBenefitsSalary PackagingDiscount Health InsuranceStaff ParkingOn-Site GymClose Proximity to Public TransportPlease include a Cover Letter for your application to be considered.Enquiries to: Leah Riches, Nurse Unit Manager: Alfred Brain Specialty Clinics, Email: Applications close: Thursday 7th November 2024 AEDSTAlfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.Website: www.alfredhealth.org.au#J-18808-Ljbffr