Administration/Scheduling Clerk

Administrative Assistants (Administration & Office Support) Welcome to Tap & Drain Dr NT, your trusted plumbing and gas fitting experts serving Darwin City, Palmerston, and surrounding rural areas! As a family-friendly business, we pride ourselves on creating a warm and inviting atmosphere. We're on the lookout for a vibrant and cheerful individual to join our friendly team and help us exceed our clients' expectations.
About the role We're excited to offer both part-time and full-time positions with flexible hours between 7:30 AM and 4:30 PM, Monday to Friday. For the right candidate, we can even accommodate school hours!
In this role, you'll be at the heart of our operations, where excellent communication and customer service skills are key. If you're comfortable with technology and have a knack for multitasking, this might be the perfect fit for you!
You will require a driver's license and own transport.
Responsibilities Creating & scheduling multiple job bookings per day Answer incoming calls with a friendly and helpful demeanor Reading tasks & diagnosing further works to arrange and reorganize return attendances for maintenance Monitoring multiple outlook email accounts Working with a range of clients - Private, Commercial, Real Estate Working with key clients on specialized portal systems that require strict KPI management Ordering of parts for Plumbers Writing up quotes & job cards Assist with basic accounting tasks, including payment processing, banking, and invoice management Benefits and perks Join a close-knit, family-friendly business Be an essential part of our team, where your contributions truly matter Enjoy a supportive work environment with ongoing training Desired skills and experience Experience with Service M8 is highly desirable High level of attention to detail Use of key management skills - i.e., to-do list, communication between delegation of tasks to other staff Communication Confident typing skills and familiarity with Microsoft Office and MYOB #J-18808-Ljbffr