We're currently recruiting for a person to fill our Administration position based in Dubbo NSW. This is a varied role and no two days are the same.We require a self-motivated person who has exceptional customer service skills, and the best part…no weekend work!Key Responsibilities:Provide customer service; assisting via telephone, email, and in person in our store, whilst recommending the best products or services to match their needs.Understand customer needs and help them with a solution.Ensure customer requests are actioned in a timely manner within allocated timeframes.Communicate clearly to customers in a polite manner.Perform hands-on duties and lifting as required.Ability to work alone unsupervised and in a team.Attention to detail is paramount.High levels of initiative, self-motivation, and professionalism.Ability to prioritise workload.Must have own car and transport with a minimum of P1 driver's license.Qualifications & Experience:Experience in Microsoft Office is required.Industry knowledge preferred but not essential.Retail experience is preferential but not essential.Previous experience in administration is advantageous.Experience in VETtrack preferred or any experience with learning management systems (LMS).A current SafeWork NSW Forklift license or willingness to obtain one.Tasks:Over the counter sales from our showroom.Answering phone calls.Quoting and invoicing.Training bookings.Maintaining client registers.Maintaining website and product pricing online and in store.Scanning and sending course paperwork.Cleaning.Planning/scheduling work and updating calendars.Unloading/loading customer orders.All other associated duties.Work Hours:Part-time hours would be 3 days a week, from 8:00 am to 4:30 pm, Monday to Wednesday. Hours can be discussed and are flexible for the right applicant, depending on individual situations—school hours may also be considered.On the job training will be provided. We are a small privately owned local Dubbo business that cares for our workers; you are not just a number.Rate of pay will be negotiated depending on experience. All applications will be confidential.No experience in this particular industry is necessary; we can train the right applicant, but communication skills and presentation are crucial. If you are looking for a change or a fresh start, this could be the job for you.Open to discussions around personal situations or working hours. Do not hesitate to call for a confidential chat or to ask questions on 0437225***.Interviews will start immediately with the intention of filling the position to start fresh in the new year (January 2025). 1-2 days of work may be on offer for the right applicant starting in December.
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