Aligned with our strategic goals of client care, MAIB have an opportunity for an Administration Officer to join the team. About Us The Motor Accidents Insurance Board (MAIB) is a Tasmanian Government Business Enterprise which operates Tasmania's personal injury motor accident insurance scheme. The MAIB supports people recovering from, or living with injuries which result from motor accidents by providing benefits, rehabilitation, lifetime support and common law rights. Career Opportunity - Administration Officer, Temporary (fixed term 12 months) Our Administration Officers work in a tight-knit team environment. Day-today, you will be responsible for: Provision of general administrative support to Claims Officers, which may include data entry, scanning and registration, payment processing, new claims processing, provider management and word processing; Paying client/provider accounts in accordance with payment procedures and liaising when required with service providers; Responding to telephone enquiries and routine correspondence from clients and service providers in accordance with claims management procedures; Reception duties, as required; and Provision of general office support services. Our office hours are 8.30am- 5pm, Monday to Friday. Work-life balance, team support and a great workplace culture are what the MAIB offer. The person we are looking for will possess: Highly developed communication, client service and data entry skills; The ability to work autonomously, set priorities and manage a variable workload; Proven capacity to apply analytical, decision-making and negotiation skills and apply appropriate judgement, initiative and discretion; and Demonstrated capacity to actively participate within workplace teams and contribute to change management. To be successful in this role you will be a team player, demonstrate an ability to be flexible and adaptable and be respectful and caring in nature. We are looking for a person who is comfortable in a complex and process driven work environment and keen to make a difference in an organisation that is focussed on exceptional client outcomes. If this sounds like the next step in your career, follow the prompts to APPLY NOW, attaching a resume and cover letter outlining how your skills and experience align with the role. Please note: All applications must provide a resume and cover letter outlining how your skills and experience align with the position. The MAIB prides itself in providing high levels of client care, candidates are advised that relevant background checks may be undertaken. To ensure your application is considered for shortlisting, please submit your application by 22 April 2024. Should you require a position description or further information prior to applying, please contact Tamara Unwin at Searson Buck on 0400 447 595 ******..
