Our client is committed to providing equal employment opportunities and actively encourages applications from individuals with disabilities, people from diverse cultural and linguistic backgrounds, Aboriginal and Torres Strait Islanders, and members of the LGBTIQ community. Our client strives to hire individuals who represent the diversity of the people we serve. Are you searching for a role where you can truly make a difference? Join an organization that welcomes individuals from all backgrounds into its inclusive and diverse culture. About the Role: We are in need of an Administration Officer to strengthen our dynamic team at the Rockhampton office. Now is a great time to join us in our mission to improve the lives of individuals with disabilities and their families. Are you the person we are looking for? This role involves managing reception duties, administrative tasks, and scheduling support for the NDIS Local Area Coordination (LAC) Partner in the Community program team. You will be the initial contact for participants, their families, and carers, providing essential information and support. We are looking for someone to join our team who has: exceptional attention to detail, a proactive and engaging demeanor, the ability to thrive in a fast-paced environment while juggling multiple priorities, and experience in community engagement with a flexible approach to deliver outstanding support to our teams. Responsibilities Include: - Interacting with individuals with disabilities, their families, and carers to offer general information. - Keeping detailed administrative records through our database systems. - Using the NDIA IT System to document appointments, notes, and actions, ensuring accurate data management with Microsoft Excel. - Organizing contacts and interviews for participants. - Addressing participant inquiries and connecting them to the right internal stakeholders when necessary. Benefits for You: - A Full-Time position with a competitive salary package of CSW2.1 - $63,868.14 per annum plus 11% superannuation, along with the possibility to transfer your long service leave via QLEAVE (if applicable). - Significant Not-for-Profit Tax Benefits with RemSERV up to $15,900! - Regular Accrued Days Off plus an Annual GIFT Day each year! - Access to discounted health insurance plans with Medibank Private & Bupa. - A workplace that values inclusivity, supported by various diversity initiatives, including the 'Rainbow Tick' accreditation. - A flexible and supportive environment where your contributions are valued, and our organizational values of integrity, respect, diversity, empowerment, and adaptability are strongly upheld. Next Steps: Do you have a proactive attitude and expert skills in Excel? Do you have proven experience providing administrative and team support in dynamic settings? Are you skilled in communication, capable of building relationships, and adapting your communication style for different groups? Can you effectively manage and prioritize work tasks? Do you have experience or knowledge in data entry with a high level of accuracy, complying with Government reporting standards? Please note: Owing to the specifics of the role, all staff must have or be willing to acquire a valid Blue Card for Working with Children and an NDIS Worker Screening. How to Apply: 1. Click the 'Apply' button on this page. 2. Review the Position Description and Key Selection Criteria (available as a 'zip' file on the next page, top right-hand corner), or download here to review before submitting your application. 3. Make sure to upload your resume and a cover letter that outlines your suitability for the role, focusing on your strengths & skills. Note that incomplete applications WILL NOT be considered, and previous applicants need not apply. We reserve the right to close the advertisement early due to a high volume of applications—so apply immediately as we will conduct interviews progressively! Applications close at 12:00 noon on Friday, 10th May 2024. For any queries about the role, feel free to contact the Recruitment Team. Our client encourages candidates to include these details in their cover letter so we can accommodate each applicant's needs. Our client is committed to employing people who reflect the diversity of our clients.
