Administration Officer / Receptionist

Job Title
Administration Officer / Receptionist
Job Description Summary
Cushman & Wakefield are recruiting an Administration Officer / Receptionist to join a high performing team. Apply Now!
Job Description
As Administration Officer / Receptionist, this role delivers an exceptional client and visitor experience in every interaction, whilst delivering a range of on-site workplace services. With a focus on anticipating needs, listening to the client and visitors, and making every interaction simple, effective, and quick.
Key Accountabilities
Meet and greet visitors proactively in a timely manner
Manage reception services to ensure a positive customer experience
Announce arrival of guests
Responsible for leading and delivering workplace services ensuring consistently high levels of customer service satisfaction and strategic delivery of operational requirements
Accountable for workplace operations
Liaise with cleaning contractors to ensure kitchen areas, meeting rooms, and the Wellness centre, etc. are clean and are being used for the correct purpose
Complete daily walkthrough of workspace, reporting any maintenance and cleaning issues
Ensure locker and parking data integrity is maintained
Meeting and event coordination - Work with contractors e.g. security, cleaning and catering to meet event requirements
Develop operational standards, playbooks, operating manuals, and processes for all aspects of the workplace
About you:
Strong reception or hospitality / customer service background
Professional verbal and written communication skills
Ability to multi-task
Able to demonstrate a common sense approach to problem solving
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live, working at Cushman & Wakefield means you will benefit from:
Being part of a growing global company
Career development and a promote from within culture
A supportive and flexible environment
A workplace which promotes diversity and inclusion in everything we do
At the very heart of Cushman & Wakefield lies an unrelenting commitment to creating an inclusive culture that benefits employees and creates a positive community impact. We are passionate about championing industry change and celebrating the diversity of our people, our business and our clients.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
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