Adminovate is centrally located in a convenient office in Strathpine in Moreton Bay, not far from Strathpine Centre. We provide full-service administration and reception services for a range of businesses across various industries including allied health, trades, professional services and more. We're excited to announce that we're looking for an awesome, enthusiastic administration officer to join our team.
Why Adminovate? The Adminovate team consists of a team of administration and customer service experts. We utilise each other's experience and knowledge to provide high-quality, efficient, relational service for our customers. Our team is flexible which promotes a great work-life balance. Adminovate also provides a subsidised incentive package for employees to utilise the services of some of our clients, such as alternative and allied health practitioners.
The role This role is focused on full-service administration and customer service. We are seeking a full time Administration rockstar, across trades and allied health sectors to join our close-knit team.
To give you an idea of what your day might look like, here's what you need to be proficient in:
Answering calls for more than 80 businesses
Booking and changing appointments
Explaining costs and billing to patients
whole-of-business management for trades businesses
Looking after email inboxes and patient communication for multiple businesses
Managing patient invoicing and receipts
Managing Medicare rebates
Exceptional literacy and execution in Microsoft Office (including Excel), and other standard software programs.
Preparing and proofing Social Media releases and CRM communication
To excel in this role, you must be able to: Take initiative and problem-solve
Multi-task and have a high level of attention to detail
Provide an empathetic ear while remaining on task
Understand the boundaries of client confidentiality and the implications of professional advice
Experience in the following will be highly regarded: experience in trade business support and admin
Proven ability to multi-task effectively and risk-assess situations as they arise.
Familiarity with SimPRO or ServiceM8 bookings systems would be beneficial but not necessary
This position requires someone who takes initiative, manages their workload, actively looks for their next task in a fast-paced, complicated environment, and prioritises work from a lot of input channels simultaneously. Having said that, we're a lot of fun, and we're proud of our friendly, relaxed atmosphere.