Queensland Health (Organisation site ( ) )
Redland Hospital, Cleveland
The Bayside Health Service is looking for an Administration Officer to join their Specialist Outpatients Department. Bayside Health Service encompasses five public health campuses being Redland Hospital, Marie Rose Centre, Wynnum Manly Community Health Centre (Gundu Pa), Pandanus Ward at Casuarina Lodge and the newly developed Redlands Satellite Hospital. This position is part time (30.4 hrs/fortnight) until Dec 2025. The purpose of this position is to provide high level administrative support, timely and accurate information and assistance to clients and other staff, within the Specialist Outpatient Department, Bayside Health Service.
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.
We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.
We are committed to creating a diverse and inclusive workplace for our people and our community.
We are part of and proud of the community we serve. We are better together .
Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role Organise and coordinate patient appointment activities, including the arrival of patients, booking appointments, management of cancellation/rescheduling of clinics, management of clinic waiting lists and coordinating appointments with other services. Ensuring transportation and follow up appointments are arranged. Manage workload appropriately by prioritising tasks and ensuring work is completed within designated timeframes. Perform reporting functions as appropriate, including bulk billing of patients according to treatment, item numbers and the Medicare schedule of benefits. Contribute to the strategies of the department, through the identification of new initiatives that enhance the performance of administrative services. Find out about the role in more detail and how to apply in the attached Role Description. Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence , shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights ( ) and diversity ( ) .
Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.
Documents Before applying for this vacancy please ensure you read the documents below.
MS07573118 RD (PDF, 411KB) ( )
Role Description
Information Guide for Applicants 2024 (PDF, 647KB) ( )
Information Package for Applicants
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