Pay Competitive
Location: Melbourne/Victoria
Employment type: Full-Time
Job DescriptionReq#: MD8GM
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
* Permanent Full time (80 hours + Monthly ADO)
* Managers and Administrative Worker Grade 1
* Great Staff Benefits! Salary Packaging & Novated Leasing
About the RoleThis position reports to the Administration Supervisor of the Patient Service Centre. The administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day-to-day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals.
ResponsibilitiesReceptionPatient enquiriesClinic preparationElectronic appointment schedulingReferral managementTelephone support and data entrySkills & ExperienceYou will be reliable, professional and have an eye for detail. You will also have:
Demonstrated commitment to high level customer service skills and principles of the Alfred Centre model of care.Strong computer skills. Hospital databases including IPM and Cerner preferred.Excellent interpersonal and communication skills.Strong analytical and problem-solving skills.Understanding of medical terminology.Ability to work independently and within a team environment.Demonstrated ability to work under pressure.Flexibility to work in all areas of the department.Reflect The Alfred's values of teamwork; understand the importance of teamwork, show respect and communication with all members of the team.BenefitsSalary Packaging & Novated Leasing through Maxxia.Flexible Health Insurance coverage through HCF Health Insurance.On-site car & bike parking opportunities, Deducted Pre-Tax.Fantastic onsite fitness facilities at The Alfred through ProSport.Child Care Services at The Alfred managed by KU Children's Services.For more information on the role please download the attached Position Description.
Enquiries: Amanda Burvill on 0451 148 718 or Claire Coultas 0419 639 983
Applications Close: 11pm AEDT Wednesday 1st January 2025
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
About the companyThe Alfred Hospital, also known as The Alfred or Alfred Hospital, is a leading tertiary teaching hospital in Melbourne, Victoria.
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