Venue Support Officer - Parap Tavern Part Time role 25 hours per weekAmazing perks - check out our full benefits at the bottom of this ad
Nestled between Darwin and Fannie Bay, just off the Stuart Highway, Parap Tavern has been serving locals and visitors since 1937.
Our Family Bistro has a range of delicious meals with great weekly specials and excellent value for money. Whether you're after a succulent Graziers steak, fresh seafood or classic pub meal, we've got you covered. Seniors and kids menus ensure the whole family is satisfied at the Family Bistro.
The Punters & Collectors Bar at Parap Tavern has been a favourite in the community for many years. TAB facilities are available as well as 8 colour TVs displaying races and racing odds during pub trading hours. If that wasn't enough, we also have a refined food menu available at the Sports Bar that's sure to keep you satisfied. Our warm and hospitable atmosphere has been bringing customers back for years, so come on down to the Parap and see what all the fuss is about!
This role requires exceptional guest service skills with experience in Front of House, Administration and Compliance tasks as well as exposure to Stock Control and Stocktaking for our venue.
What you'll do:
Complete all financial reconciliations as required; including maintaining point of sale registers to ensure optimal key stroke efficiency and removal of redundant itemsMaintain all data integrity in all ALH systems in a timely manner as well as all employee records and training records.Manage stock control and stock takes within the venue as well as identify and highlight cash and stock variancesMaintain debtor records and ensure payments are received within the policy guidelinesEnsure all VISA obligations are met and managed for team members in the ALH systems.Review all venue generated reports and provide feedback to key team members when required.Assist the Management Team in achieving expected audit results as well as Compliance and Loss Prevention.Maintain the administration area in a well organised and professional manner at all times.Assist the venue team with service on the floor during peak times of trade.Assist in ensuring the venue fully complies with all statutory legislation and workplace policies such as liquor licensing, gaming legislation, anti-money laundering (AML), industrial awards, food safety program, smoking, OH&S, trade practises and all ALH workplace policies (i.e. discrimination, harassment in the workplace)Take guest enquiries via phone, email and face to face. What you'll need: Strong experience in guest service.General computer literacy- Google, Microsoft Excel, Microsoft Word +Strong attention to detail and organisational skillsTo be hospitality minded and team focused The ability to communicate effectively with a wide variety of stakeholders both internally and externallyTo understand the importance of privacy & confidentiality with sensitive informationCurrent industry RSA and RSG/RCG qualifications (amend according to your state requirements) The benefits are good too! An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG WAs a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeingEndeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream bigFind out more about our range of benefits and discounts here If this gig excites you - and you're close-enough on the requirements - go on, throw your hat in the ring! We are together creators
We're big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers, guests and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup