Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, Longreach and Normanton.
Benefits you will enjoy SCHADS 3 Salary + Location Allowance $5,000paGreat NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging5 Weeks Annual Leave + 17.5% leave loadingBirthday Leave + Other Above Award BenefitsExtensive support and investment in your Professional DevelopmentJob DescriptionCentacare North Queensland delivers responsive, flexible and effective services to the community without regard to religion, race, culture, sexuality, gender, or economic circumstance. We offer programs in a range of sectors, including disability, family, youth and children, homelessness, education programs, domestic violence and counselling.
Joining a values-driven, supportive and inclusive team, you will: Provide administrative support requiring judgement, initiative, confidentiality and sensitivity in the performance of work.Provide front office functions including but not limited to, being the initial point of contact for clients and stakeholders, extracting information to record required data into software applications, diary management, monitoring, and rescheduling bookings (room / vehicles / equipment) for service team clients, by following best practice process.Maintain, organise, and update relevant data using various software applications as required.Provide excellent communication and customer service (verbal/written) when engaging with a wide range of stakeholders.Communicate and provide information and referral by appropriate methods, internally and externally, to enable organisational best practice.Interpret instructions and implement actions according to policies & procedures.General office administration skills including the ability to work within schedules, coordinate and organise tasks and priorities as required for Centacare NQ.Arrange and participate in meetings, conferences, team, and organisation wide activities.Download the Position Description below for more important details about the position. Desired Skills and ExperienceTo be successful in this role you will have: Proven customer service and administration experience.Ability to work as part of a team and a positive attitude toward challenges.Proof of ability to work in Australia.A current Driver Licence.Currently hold, and/or eligibility to obtain and maintain, both a Disability Worker Screening and a Working with Children Blue Card.The Centacare NQ office will be closed from Tuesday 24th December until Thursday 2nd January 2025 so our hard working staff can rest and enjoy the festivities and emails will not be monitored or acknowledged over this period. This position will close at midnight on Wednesday 1st January 2025 and shortlisting will commence immediately on our return to the office. PLEASE BE ADVISED ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED. Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.
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