Position Classification: Administration Officer Level 2Location: Nepean Hospital Mental Health CentreRemuneration: $31.20 - $32.24 per hourRequisition ID: REQ511219Applications Close: 18/09/2024With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.About UsNepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean and Blue Mountains and Lithgow Region.The Nepean Mental Health Centre provides inpatient care for people experiencing acute mental health issues through the short-stay Psychiatric Emergency Care Centre (PECC), the Acute Mental Health Unit, Mental Health High Dependency Unit, and Older Persons Mental Health Unit. We support our Patients by linking them to case managers for ongoing treatment and support within an environment appropriate to the person's needs.An opportunity has become available to join the Mental Health Administration as part of the Casual pool. The Administration Officer is responsible for providing an efficient and effective clerical and administration relief service for leave coverage in clinical and non-clinical areas of the hospital to ensure timeframes and deadlines are met.The successful incumbent will monitor, screen, and transfer telephone enquiries whilst providing a high standard of customer service. On a typical day, you will be responding appropriately to enquiries from patients, visitors and staff that present to the facility. The position liaises with key stakeholders including medical, nursing, allied health, general practitioners, community organisations and interpreter services to ensure continuity of care for patients.We are seeking candidates who are able to work varying shifts including after hours or on weekends and willing to work on a rotating roster if required. Apply Today!Benefits available to eligible NBMLHD employeesOpportunity for extra tax savings through Salary PackagingNovated LeasingGreat education opportunities through Education Training Service which offers over 110 courses each yearAccess to our Employee Assistance Program (EAP) for staff and family membersFitness PassportNBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Cultural and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health concerns and people of mature age.What You Will Bring To The RolePrevious experience working in a health setting or frontline customer service roleDemonstrated ability to work constructively and efficiently with both internal and external customers.Demonstrated ability in the use of tact, diplomacy, confidentiality and discretion.Demonstrated high level of organisational skills with the ability to meet timeframes and prioritise workloads.Demonstrated excellent written and verbal communication skills and strong interpersonal and customer service skills.Demonstrated experience in the use of computer applications including Outlook, Word, Excel and databases.Ability to work varied shifts including evenings, nights, weekends and public holidays.Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.Need more information? Click here for the Position Description Find out more about applying for this positionFor role related queries or questions contact Kasey Cattonar on ******
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