Administration Officer IPTAAS (Targeted)Hunter New England Local Health District
REQ538319 Requisition #
Remuneration: Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977.
Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access.
Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. What's on offer?
We are seeking a dedicated Isolated Patients Travel and Accommodation Scheme (IPTAAS) Administration Officer for a patient-facing position where empathy meets efficiency.
In this role, you'll navigate the complexities of the IPTAAS, ensuring equitable support for individuals traveling long distances for specialist healthcare.
Your day-to-day will be dynamic and diverse, managing claims both online and via traditional mail, while assisting clients face-to-face with compassion.
Expect to interpret and apply guidelines meticulously, balancing compliance with sensitivity to individual health challenges.
As the anchor of our operations, you'll orchestrate daily tasks across a multi-functional team, ensuring seamless workflow amidst fluctuating demands.
This includes allocating responsibilities, handling inquiries, and resolving complaints with diplomacy and efficiency.
Your role extends beyond administrative duties; you'll conduct audits, manage financial approvals, and facilitate bulk billing arrangements with hospitals statewide.
Upholding meticulous standards, you'll review complex claims and provide interim approvals, safeguarding timely financial relief for patients in need.
Strong communication skills are a must, as you'll liaise with stakeholders across healthcare sectors and manage ministerial correspondence with finesse.
For more information on the role, click here for a copy of the Position Description.
Where you will be working?
Life comes with a distinct twang in Tamworth, the spiritual home of Australian country music.
Visitors pour into this regional hub in the state's north-east every autumn for the world-famous music festival, but you'll also discover a region that takes its culture, history, and food seriously, and where a warm country welcome is never far away.
At Hunter New England Local Health District, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations.
You'll contribute to the team enriching health in millions of ways every day.
On top of this we also offer:
Monthly Allocated Days Off (for full-time employees)4 weeks annual leave (pro-rata for part-time employees)Paid parental leave (for eligible employees) - giving you the opportunity for true work-life balanceFitness Passport for health and well-being - discounted gym options for you and your familyEmployee Assistance Program (EAP) for staff and family membersOpportunity to work and collaborate with a range of non-clinical and clinical professionalsNeed more information?
An eligibility list will be created for future temporary full or part-time vacancies.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
For role-related queries or questions contact Stephanie Gordon, Manager Transport for Health at ******.
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below).
For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health.
For more information, please visit: http://bit.ly/HNEHealthSteppingUp. This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD202 4_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer.
All new employees must agree to comply with the requirements outlined in the policy. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay!
Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt.
Find out more by contacting SalaryPackagingPLUS!
via ****** or 1300 40 25 23. HNE Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full-time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Connect with us on Facebook and LinkedIn! #AboriginalEmployment Create and manage profiles for future opportunities.
NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales.
It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.
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