Administration Officer

About UsAccess Aged Care is a revolutionary service working in partnership with Aged Care Facilities to deliver improved healthcare outcomes.
We offer this service to elderly residents of aged care homes to assist in managing their healthcare needs.This role will be your opportunity to join a company that is really making a difference in the lives of elderly residents.Reporting to the administration team leader in a team of 14, you will be well supported and will be provided with full training.
This role is permanent full-time and is situated in Dingley.
RoleIn this role, your primary focus will be on scheduling and customer service but will also include but not limited to:
Medical appointment scheduling for clinicians using a healthcare ticketing systemReferring to Patient management systemPhone and email managementCustomer Service, data entry, document handlingStakeholder management both internal and external including family members, clinicians, GP's, and Geriatrician'sGeneral day-to-day Administration tasksTo be successful in this role you will possess administration experience, preferably within a medical and/or aged care space.
About YouYou will have a focused, can-do attitude with a desire to be appreciated for the work you do, to have fun doing it, and to be your authentic self in a supportive team environment.
You will also possess the following attributes:
Highly organized and focused with exceptional time management skillsAble to adapt and respond to fast-paced, changing environmentsExcellent verbal and written communications skillsAttention to detailAbility to work autonomouslyBenefits Full-time opportunityCentral locationFull training providedCompetitive remunerationHow To ApplyIf you feel this is the right opportunity for you and you would love to be a part of making a difference in people's lives, click apply now and follow the prompts.To discuss this role further please do not hesitate to contact the talent team at
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