About Us
Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.
We believe healthy relationships are essential for the well-being of children, families and communities.
To find out more about our values, benefits and employee experience, watch this Video.
About the Role
We are currently accepting applications for the permanent
Administration Officer
role as follows:
Part time 67.5 hours per fortnight
Located at Cairns venue
Hourly rate between $33.58 to $35.69
The key responsibilities of this position include:
Providing broad administrative support to the management team across the Cairns Region
Providing venue administrative support at the Cairns venue including appointment management
Coordinating administrative deliverables and processes
Participating as a member of the regional administration team
Providing internal and external stakeholders, including clients, with a high level of customer service through face-to-face and telephone communication
Using the Client Information System (CIS) to input and update client details and information relating to sessions and appointments
Receiving money, EFTPOS and cheque transactions in a timely and accurate manner, banking all receipted transactions and completing banking return forms in line with the Financial Procedures.
Workdays/hours will be negotiated with the successful applicant; however, please note that the position holder will be required to work an evening shift (11.30am to 7.30pm), with some flexibility needed in order to meet business requirements.
About You
To be successful in this position, you will:
Have excellent communication and interpersonal skills.
Have a positive, solution-focused approach and be able to problem solve.
Have experience in an administrative role providing face-to-face, email, and telephone customer service and be able to manage challenging customer interactions in a professional manner.
Be competent in computer use (Microsoft Office, email, web-based programs).
Have the ability to learn new programs and applications, paired with effective time management, attention to detail, prioritizing, and organizational skills.
Be able to work well independently and as part of a team.
A certificate III or IV in Business Administration is highly desired.
What We Can Offer You
The salary being offered is $65,492.52 to $69,600.51 per annum pro rata for part time, to be negotiated depending upon qualifications and experience, plus superannuation.
We also offer our employees the following:
Work-life balance
Additional annual leave over the Christmas period, annual leave loading, and study leave
Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay
A supportive team environment and opportunity for professional development
Paid parental leave and additional benefits such as medical insurance discounts
How to Apply
To apply, send us your resume and a cover letter outlining your demonstrated experience in each area.
Click apply now.
Please note that applications will be reviewed as they are received, and interviews may be scheduled prior to the advertisement closure date.
Applications close at 4pm on 30 September 2024
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