Be part of a dedicated team that transforms lives. Use your admin skills in a meaningful role, helping patients navigate their cancer treatment journey. Flexible Roles: Casual and Part-Time positions available, Monday to Friday – No weekends!Competitive Pay and plenty of opportunities to grow and advance your careerPurpose-Driven Work: Support patients in a compassionate, patient-centred environment at our comprehensive cancer care centreAbout the Role:
We're looking for a motivated Medical Administration Officer to join our dynamic team at the Icon Cancer Care Centre in Midland. This isn't your typical admin role – you'll be the key contact for patients as they receive life-changing care. Your support will be essential in ensuring their journey runs smoothly, from initial appointments to billing and discharge.
In addition to administrative and patient support duties, you'll also play a key role in the coordination of site maintenance. Working closely with the Site Manager and reporting to the Administration Team Leader, you will handle routine and unexpected maintenance tasks. From liaising with contractors for odd jobs to handling removals and maintenance requests, you'll ensure the site is well-maintained and any issues are addressed promptly.
This position offers the chance to work in a fast-paced and meaningful environment, providing secretarial and reception support across our Surgical, Radiation Therapy, Oncology, and Haematology departments. It's not just about managing paperwork – it's about being part of a team that truly impacts the lives of patients and their families.
Key Responsibilities: Be the warm and friendly face that welcomes patients and collects their detailsCoordinate and schedule critical treatment appointmentsManage and triage referrals for surgery, radiation, and medical oncology treatmentsAnswer patient queries with empathy, both in person and over the phoneEnsure all billing is processed accurately and handle daily banking with precisionTrack patient progress through their treatment, making sure administrative needs are handled smoothlyMaintain organized, up-to-date patient recordsCoordinate routine and unexpected maintenance tasks to keep the site running smoothlyLiaise with contractors for various maintenance jobs, removals, and odd tasks as neededWork closely with the Site Manager on site upkeep while reporting to the Administration Team LeaderBe familiar with medical terminology and health claims processes, including Medicare, Private Health Insurance, and DVAWhat We're Looking For:
We're searching for a proactive, compassionate individual who excels in a medical administration role. You'll need to be organized, detail-oriented, and ready to provide exceptional service to patients during what can be an emotional and challenging time. You should also be comfortable managing site maintenance and coordinating with contractors as needed.
Skills & Experience: Previous experience in a hospital, medical practice, or day procedure reception (electronic practice management systems experience highly desirable)Strong understanding of medical reception, radiation oncology, or inpatient servicesExperience in coordinating maintenance tasks and liaising with contractors is a plusAbility to manage time efficiently, work independently, and collaborate with a teamExcellent communication and problem-solving skills, especially in sensitive situationsCompetence with Windows-based programs such as Email and WordBasic knowledge of medical billing and health insurance claims (Medicare, Private Health Insurance, and DVA)Join a team that is as passionate about delivering outstanding care as you are! If you're looking for a role where your attention to detail and positive attitude will make a real impact, we'd love to hear from you. About Icon:
Icon Group is Australia's largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.
Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.
Benefits you'll enjoy: Career-Enhancing Training: Access dedicated, industry-recognized pharmacy training courses to boost your career.Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.Flexible Work Arrangements: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.Paid Parental Leave: Enjoy paid parental leave as a permanent employee.Wellness Support: Utilize resources and tools to balance your psychological and physical health.Global Opportunities: Explore exciting international opportunities as part of Icon's expansion.Middleton Scholarship Program: Apply for our internal scholarship to support your professional development.We're excited for you to join us!
AtIcon, build relationships that matter.Apply NowbecauseAt Icon, You Can.
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD's. #J-18808-Ljbffr
