Imaging Associates Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.
We are on a strong growth trajectory and are committed to providing a premium and professional service as we continue to grow.
Due to internal promotion a full-time opportunity is present for a customer-focused Administration Officer – Radiologist Workflow. This role will provide a range of administrative support services to the broader Radiologist team to ensure they achieve their objectives in a timely, reliable and efficient manner, along with the office management of Imaging Associates' Support Office.
What will you be doing? Provide admin and clerical support services to Radiologists, monitoring work priorities and workflow to ensure delivery of efficient and effective patient focused services. Manage and coordinate internal and external calls for Radiologists. Monitor and evaluate admin processes, systems and procedures to improve office efficiency and workflow. Manage Support Office facilities, including OH&S practices, repairs, maintenance and security. Manage reception enquiries, deliveries, incoming/outgoing mail, upkeep of office meeting rooms/amenities and stationery/office supplies. What are we looking for? To thrive in this new role, you will have:
Previous administration experience in delivering high quality customer service with medical and/or health sector. Excellent communication and interpersonal skills with the ability to develop positive working relationships. Ability to demonstrate professional diplomacy and discretion while maintaining confidentiality. Demonstrated ability to anticipate and proactively meet the professional needs of the Radiologist team. Strong problem-solving capabilities with a process improvement mindset A positive and flexible approach with the ability to work under pressure at times Proficiency in in Microsoft Office suite of programs (knowledge of RIS and PACS software advantageous). What do we offer? Join a progressive and growing business with the opportunity to grow your career A full-time opportunity that offers a rotating roster Monday to Friday from 8am to 6pm Work with an experienced, passionate, and supportive team driven by providing quality and excellence in patient care Structured induction and onboarding to help you succeed Competitive remuneration Flexibly hybrid working arrangements If you're driven by a passion to deliver excellent customer service and want to make a positive and meaningful impact to the community, join us and be part of a team that truly makes a difference click APPLY NOW!
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