Location: Melbourne | Northern Metropolitan
Job type: Full Time - Fixed Term
Organisation: Austin Health
Occupation: Administration/Secretarial
Reference: 1814
Job posted: 12/11/2024
Closes: 24/11/2024
Salary Range: $25 - $35
Work location: Melbourne | Northern Metropolitan
12 Month Fixed Term Full-Time or Part Time (minimum 3 days per week) Maternity Leave CoverDual Heidelberg locations, with rotational shifts$58,400 base (pro rata for part time) + up to $11,660 salary packaging + super5 Weeks Annual LeaveAustin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide.
We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.
About the Radiology Department: Our administration team is one of the largest in the hospital and handles close to 500 scans per day.
We provide administrative support, including patient reception and bookings, electronic and manual file management, typing, data entry, results distribution and billing services to the Austin Health Radiology division.
About the role: As part of the radiology administration team, you will work collaboratively with other staff members within the department as well as liaise with doctors and health professionals internally and externally to Austin Health.
A regular day will see you:
Handle patient and medical staff enquiries in person, over the phone or via emailAssist with the booking, rescheduling and confirmation of appointmentsAssist with report distribution and billing enquiriesAbout you: You will be a dynamic, vibrant and patient focused team member, who enjoys showing a caring attitude towards both your team and the community we serve.
You will have excellent customer service skills and strong general administrative skills, having gained relevant experience in a fast-paced customer or patient facing environment.
Ideally, you'll have:
A patient and customer focused approach to care deliveryExcellent communication and problem solving skillsFlexibility to work a variety of shiftsWorking at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.
Our people also receive a variety of rewarding benefits, including:
Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodationA suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing programMentoring and career development opportunitiesOnsite childcare, easy access via public transport, car parking and end of journey facilities for cyclistsWork with us! We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People.
We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities.
We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application.
Applications will be reviewed as they are received, and the interviews may take place prior to the closing date.
This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check.
If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Steph Mok at
Interested in finding out more about this opportunity?
Read the position description for further details.
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