Applications close Date : COB on Friday 1st November Generous Salary Packaging 5 weeks Annual leave Fixed term until 30th June 2025 Part-time (up to 45.6 Hours per fortnight) Position available across Frankston, Rosebud Remuneration SCHCADS level 3 dependent on qualifications and experience + 11.5% Employer superannuation About the position The Medical Reception and Administration Officer is the first point of contact for headspace Frankston and Rosebud, providing frontline advice and support to young people and their families/carers seeking information, resources, and help. The role also facilitates and, at times, initiates our site's responsiveness regarding initial contact, screening, warm referral, and clinical escalation processes for young people within the scope of practice.
Overall, the role undertakes a wide range of medical reception and administrative tasks including front of house triage telephone enquiries, client presentations at reception, room bookings, monitoring and supporting clients in attending appointments, and other general administrative tasks for the headspace leadership team, staff, and private practitioners.
The Medical Reception and Administration Team provides coverage for frontline reception duties at each centre site and administration tasks for the day-to-day running of the sites as delegated.
Some of your key responsibilities will be Administration qualifications and/or experience in a similar administration role. Demonstrated experience in providing administrative support to a multi-disciplinary team, including the requirement to maintain privacy and confidentiality. Excellent computer skills with proficiency in the use of Microsoft Office Suite, alongside the ability to quickly acquire knowledge about additional computer programs. Ability to contribute to process improvement. Ability to maintain a professional attitude in all communication with stakeholders (i.e., phone, email, and face to face). Excellent interpersonal skills, and written and verbal communication skills. Please Note Service delivery aspects of the role may be modified to comply with Victorian Government COVID-19 guidelines. As part of our Employment screening process, you will be required to undertake a National Criminal History check and have a current Working with Children Check. You must have Australian work rights to apply for this position. Further Enquiries For a confidential discussion about the position, please contact Kellie Jackson, Acting Headspace Manager, on 97696419 regarding the Administration Officer – Recruitment Ref. Number – 105_2024.
YSAS is an equal opportunity employer and we welcome applications from all sectors of the community. YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.
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