About Us: At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4300staff and 600volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the BESTphilosophy –Believe, Excel, Support and Trust– underpinned by our values ofKindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org
Why choose Uniting AgeWell – Burwood East Easy to access with public transport andfree on/off site parking Above awardhourly rates Salary packaging benefit up to $15,900 + $2,650annually Annual Leave loading Career pathways, education and training opportunities Comprehensive Employee Assistance Programavailable 24/7 for our staff Enhanced Parental Leaveoptions Location options - move within ourUniting AgeWell network(Victoria and Tasmania) Not for profit,values-basedorganisation About the role: A rewarding full time opportunity for an experienced Administration Officer to provide in supporting the smooth operation of our Home Care Programs across Melbourne's Eastern Metropolitan region. Based at our Home Community Services Hub in Burwood East, working Monday to Friday 9:00am to 5:00pm, you will be instrumental in delivering high-quality professional administrative support. You'll be the backbone of our administrative functions, ensuring accuracy in financial reconciliation, assisting with critical processes like client funding, and providing administrative support to case managers and subcontractors. This position is perfect for someone who thrives in a fast-paced environment, is passionate about client satisfaction, and enjoys working collaboratively with both internal teams and external stakeholders.
Key responsibilities: Ensure accurate and up-to-date data entry for financial reconciliation. Liaise with accounts payable and receiving departments regarding invoice payment approvals and remittances. Assist with the client funding discharge or upgrade process in the database. Assist Medicare adjustments on PRODA, including leave, discharge, income-tested fees, and supplements for HCP clients Coordinate with subcontractors to meet billing requirements. Accurately enter data and process client reimbursements Support case managers in entering data for purchase orders. Ensure all client data and records are accurate and current. Perform ad-hoc administrative projects or duties as required. Communicate with customers and their families to understand and evaluate their experience with Uniting AgeWell. Maintain up-to-date staff records and manage reports, filing, and archiving. Provide relief on front desk; check in visitors/contractors/guests, switchboard support, general reception support. About you: You are passionate about what you do and want to make a difference in the lives of our residents/clients, to support them to live life to their potential
This is the place for you if you have:
Qualification or equivalent previous experience in Business Administration or Book Keeping Experience and expertise in financial reconciliation Understand community care funding (PRODA) mechanism is strongly preferred Experience in database management and finance systems (TechOne, Procura, AlayaCare) Experience in communicating effectively with a diverse range of people, including older people or those who have disabilities Excellent proficiency in computer applications including Microsoft products Thrive in a team and also appreciate the one to one interactions Are committed to being part of a workplace culture based on the BESTway of life (Believe, Excel, Support and Trust) Essential requirements: A current Working WithChildren's Check card Current and ongoing flu vaccinations Australian working rights Ability to pass a national police clearance Make a positive difference in your community – apply now! Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
You can access the position description here:Administration Officer (Home Care) PD.pdf
For more information please contact the Recruitment Team . Please note the position and location.
Only shortlisted candidates will be contacted. We look forward to hearing from you!
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