About HammondCareHammondCare is an independent Christian charity that exists to improve the quality of life for people in need. We specialize in aged and dementia care, palliative care, rehabilitation, mental health services for older people, and other related health and aged care services. HammondCare seeks to embed evidence-based best practices in its services and provides these services through home care, sub-acute hospitals, and residential aged care. Bringing these health, hospital, and aged care services together, HammondCare has been able to develop innovative, flexible care models designed to serve people with complex health or aged care needs, regardless of their circumstances. HammondCare works to provide its staff with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles.About the roleThe role of Administration Officer works within the Mission and Mission in Action of HammondCare to ensure the provision of high-level administrative support to the hospital's functionality. This is a permanent part-time role 16 hours per week Thursday and Friday located at our Northern Beaches Palliative Care Community Service at Mona ResponsibilitiesAdministration Activities and SupportFollow up and maintain current referral informationPlanning and coordinating appointments for clinicians and booking patients in for MDT using eMRCheck-in and check-out and update patient status in eMRAll patient appointments are entered into eMR in an efficient and timely mannerNotify and confirm patients appointments via email, SMS, letter, and phoneSupport to clients/carers prior to telehealth appointmentsEffective Liaison with LHD/external interpreter Services, coordinating and booking appointments as requiredProvision of accurate Patient Information and update of patient medical recordsProvide thorough training to new or relief staff covering RTU to ensure administration processes are consistentProvide office support services such as photocopying and scanning/faxing, as well as using all office computer systems effectivelySupport reception cover and respond to internal and external enquiries as neededEnter and maintain referral details into the case conferencing databasePrepare weekly patient list for case conferencePrepare and send GP discharge letters as per case conferenceAbout youAble to provide high-level administrative and organizational support in a health environmentDemonstrated problem-solving, prioritization, and communication skillsExperience with Microsoft Office and Health Information Systems (desirable)Comprehensive experience in working in a flexible, multi-skilled team environmentHigh-level interpersonal, communication, and customer service skillsAbility to respond appropriately to challenging behaviors of patientsCapable of working autonomously and effectively following directionsMulticultural sensitivity and/or experience working in a multicultural settingUnderstanding Medical Terminology is desirableA current Drivers Licence and safe driving recordReady to make a change? Apply Now!For any specific queries please contact Yoomee Oh at is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We thrive on creating an equal employment environment where everyone from any background can be themselves. All short-listed applicants for these positions will be asked to consent to a criminal record check, immunization staff screening & vaccination compliance checks.#J-18808-Ljbffr
