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About You : Certificate in Administration or equivalent experience Current Working with Children Check Current Driver's Licence Position Summary : Position Summary The Administration Officer role is responsible for assisting with the delivery of efficient and effective administration support services for the clinic to meet its business objectives.
This role will also be providing general administration support services to complete general administration duties, assisting with reporting requirements with data input, procurement and assisting Practice Manager with operational duties for the clinic.
Key Requirements : 1-2 years' experience in a similar role Accurate typing – 40wpm Computer skills and knowledge Microsoft Office Suite – Basic / Intermediate Knowledge and operation of standard office equipment Current knowledge of clerical and administrative procedures and systems such as filing and record keeping Strong communication skills - written and verbal Excellent planning and organising Ability to effectively prioritizing Problem assessment and problem solving Information gathering and information monitoring High attention to detail and accuracy Flexibility and adaptability Strong customer service orientated Teamwork focus and approach Job Responsibility : Provide high quality customer service to clients and external stakeholders Respect confidentiality and privacy of practitioners, directors, staff and clients at all times Maintain a cooperative team environment by communicating openly and in a friendly manner, working efficiently and amicably with all members of the clinic File documents to (INSERT CLINIC SOFTWARE) and distribute to other team members as required Receive and direct visitors and clients Answer over-flow telephone calls, handle general enquiries, screen and direct calls, take and relay messages Process payments from clients Proofread and prepare letters and documents, receive and sort e-mails and deliveries Draw reports from (INSERT CLINIC SOFTWARE) and submit weekly, revenue monthly reporting Photocopy, scan and shred documents Manage and co-ordinate supplier quotes Resolve information technology and communication system user queries Monitor and maintain office equipment Ensure knowledge of staff movements in and out of organisation Allocate rooms and cars to therapists Work with the Practice Manager to develop and implement effective administrative procedures Maintain general cleanliness of common areas Attend and participate in meetings to discuss administrative matters Comply with all company policies and procedures Adopt and embrace company values and philosophy Ensure the work environment is kept in a safe and hygienic state at all times Ensure all communication is completed in a professional and polite manner, to all internal and external stakeholders Other ad-hoc activities as directed by management Job Functions : Contact admin Job Benefits : so many hard to list Selling Point : tbc Contact : Joe Smith