Administration Officer (Medical Administration)Vision Eye Institute (VEI) is Australia's largest private provider of ophthalmic services. We have a strong commitment to clinical and scientific excellence and delivering the highest-quality outcomes for patients.With 17 eye clinics and 11 day surgeries across Victoria, New South Wales, South Australia and Queensland, we are ideally positioned to provide services to a large number of patients in both metropolitan and regional areas.The opportunityOur Melbourne clinic (St Kilda Road) is a refractive, cataract and corneal specialist. We provide premium service to our patients, from the comfort of the clinic to the state-of-the-art technology used for our refractive procedures. The team of clinical and administration staff provide the highest quality service.We have a full time Administration Officer role available!Your day-to-day will involve:Manage patient appointments and liaise with other medical professionalsEnd-to-end processing of medical records management, inbound/outbound queries and patient appointments and surgical bookingsCarry out financial tasks: banking, invoicing, accounts, debtors, and reconciliationGreet patients upon arrival providing a high end level of customer serviceUse the patient management system to capture relevant patient details and transmit correspondenceProvide reception and general administration support to the Doctors, Nurses, Optometrists and Practice ManagerAssist with the smooth running of the day-to-day services of the clinic including maintaining the professional appearance and cleanliness of the patient and work areaYou'll bring to the role:Excellent customer service, communication and computer literacyCollaborative team work and a helping handMulti-tasking skills and excellent time managementPrevious medical/healthcare industry experienceOur vision for our people:We provide a flexible, inclusive, diverse workplace which supports work life balance, provides further/on-going training, career development opportunities and an ongoing commitment to strive for a greater sense of purpose in everything we do.As an organisation we believe in facilitating the best work environment for our staff that supports both career and personal growth.What can you expect from us?Work alongside our highly skilled, clinically diverse, and passionate team of surgeonsPaid Parental Leave and other leave options to support growing familiesGenerous Employee Referral & recognition programsSupportive, collaborative and diverse workplace cultureEmployee discounts for laser eye surgery and other medical servicesSuperannuation salary sacrifice purchased leave options and above Award rate remuneration.
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