Administration Officer – Full Qualification Enrolments and Customer ServiceAdministration Officer – Full Qualification Enrolments and Customer Service Administrative Assistants (Administration & Office Support)
Full time
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MADEC is a not for profit organisation operating in South Australia, Victoria, Queensland, New South Wales and Tasmania. We believe a job can change a life and we are driven to help people in financial or social disadvantage. Through employment services, vocational training, labour hire, and other services and programs, we empower people; connect with support; enhance skills and confidence; and provide opportunities to reach the goal of employment. With a focus on providing skills development that lead to improved employment outcomes, MADEC offers a number of nationally accredited qualifications and courses and a variety of short courses. We are looking for an experienced administrator to join our Education and Training Administration team based in our Christies Beach office.
Reporting to the RTO Compliance and Administration Manager, you will be responsible for:
Responding to phone, email and general public enquiriesGeneral AdministrationCoordinate small to medium training projectsResponsible for the Administration of compliant enrolment paperwork and data entryRecord keeping of all tasks in the Student Management systemProvide high quality administration service with exceptional written and verbal communication skillsSupport MADEC in the delivery of funded courses, including meeting contractual obligations, reporting, fulfilling our service and contractual obligationsProviding assistance and support as required to the students and staff of MADECAbout You To be successful in this role, you must have experience in the following:
High attention to detail, with exceptional organisation and time management skills and ability to prioritise workAbility to work in a fast paced work environment and meet strict deadlinesStrong interpersonal and written communication skillsDemonstrated capacity to work collaboratively within a team environment as well as autonomouslyA strong work ethic and positive attitudePrevious RTO experience and/or knowledge of VET (Vocational Education and Training) systems, government funding/processes will be highly regardedWorking with Children's and Police Check Clearance must be provided on commencementCulture and Benefits MADEC prides itself on providing a supportive environment with opportunities for personal growth and development.
We also offer: Salary Packaging to the value of $15,900Tax free entertainment expense benefits24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical healthCheck the potential tax savings you might be entitled to if you were to take up our Salary Packaging benefit by completing the calculator here salary-packaging/salary-packaging-calculator/ - you will be surprised at the increase in your take home amount!Up to 5 weeks annual leave after three years' service (eligibility conditions apply)Additional personal leave and more!Want to know more? For more information please contact Natalie Anderson on or email , or visit our webpage www.madec.edu.au to find a copy of the Position Description for this role.
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